Does Xerox pay their employees well?

According to anonymously submitted Glassdoor reviews, Xerox employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Xerox. This rating has been stable over the past 12 months.

How satisfied are employees working at Xerox?

45% of Xerox employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Xerox 3.6 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Xerox?

Customer Service Representative (549) , Manager (118) , Account Manager (112) , Project Manager (110) , Sales (103) , Software Engineer (93) , Customer Care Representative (89) , Sales Executive (86) , Senior Software Engineer (84) , Account Executive (81) , Sales Representative (81) , Field Service Technician (63) , Business Analyst (57) , Director (56) , Analyst (55)

What are the pros of working at Xerox according to real employee reviews?

"Middle and lower managment people are really great people to work for especially in the engineering areas." ((in 705 reviews)); "Benefits were good and then" ((in 368 reviews)); "Work Life Balance is good and there is room for growth" ((in 332 reviews)); "Training was good and lots of help if you needed it" ((in 236 reviews)); "Flexible work timings and work from home" ((in 175 reviews))

What are the cons of working at Xerox according to real employee reviews?

"And poor management" ((in 620 reviews)); "Management under the same pressure so they do understand... apart from the low pay." ((in 372 reviews)); "Low salary about $10/hour can go up to about $13 with good sales." ((in 233 reviews)); "Constant contraction and layoffs." ((in 193 reviews)); "Upper management is poor as they really have no idea what's REALLY taking place on the sales floor." ((in 187 reviews))

What are employees saying about Xerox layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Xerox layoffs and their outlook for job security at Xerox in 2026.

What are the top reviewed Xerox locations?

Rochester , Webster , New York , Wilsonville , Houston , Dallas , Raleigh , Norwalk , Colorado Springs , Chicago , Lexington-Fayette , Los Angeles , Cary , Charlotte , Portland , Atlanta , Federal Way , Tigard , Cherry Hill , Bolingbrook , San Antonio , Indianapolis , Phoenix , Austin , Washington , Grand Rapids , Nashville , Lacey , Lewisville , Denver

Xerox reviews

3.3

45% would recommend to a friend

(9,135 total reviews)

Louie Pastor

86% approve of CEO

32% positive business outlook

Ratings by demographic groups

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Xerox has an employee rating of 3.3 out of 5 stars, based on 9,135 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xerox employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

9K reviews

3.0

Nov 15, 2012

Coworkers on my team were fun to be around and very helpful at times

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Watching the supervisors act like idiots whenever a team made their call commit for the week.

Cons

Surveys that affected your pay if you got a low score no matter what you did for the customer. 3 failed surveys in one month and you were fired

1.0

Nov 3, 2012

Get out if you can

Senior service eng 30years

Recommend

CEO approval

Business Outlook

Pros

use to be a great co to work for they cared about you and your family , no more? If you didnt make it in during hurricane Sandy they took vacation days from you. They have you driving hours to get to your first call , they dont care where you live, they call your customers at the start and end of day to check on you , which I find very embarrassing.

Cons

We have managers having us running around to place calls on hold just to make our targets on there response times. I thought we were suppose to fix the machine in front of us, they got me driving a van with 180k on it and charging me $120 month. No raises in years. New dispatch system is the worst (XSAT)

1.0

Aug 10, 2012

Senior Management Team is Dysfunctional and Incompetent

Senior mechanical engineer

Recommend

CEO approval

Business Outlook

Pros

Some work life balance. Great co-workers.

Cons

The outsourcing strategy is a bust, plain and simple. The agreement with HCL (engineered by Wim Appelo and Charlie Gardiner) has already cost Xerox millions of dollars in lost revenue as their engineers are not capable of doing R&D work. The damage has been done as too many critical resources have left the company. Xerox is now below critical mass on the product development side. It's HCL or bust and it looks like it's going to be bust because they supply Xerox with junior engineers who do not posess the skill necessary to do product development.

Viewing 184 - 186 of 9,135 Reviews

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receptionist / front desk

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Coworkers on my team were fun to be around and very helpful at times

Get out if you can

Senior Management Team is Dysfunctional and Incompetent

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