Xsolla reviews

3.0

37% would recommend to a friend

(155 total reviews)
avatar

Shurick Agapitov

35% approve of CEO

38% positive business outlook

Xsolla has an employee rating of 3.0 out of 5 stars, based on 155 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Xsolla employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

155 reviews
1.0
Aug 13, 2025

Great benefits, questionable circle

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The benefits are really great to the point thats probably the only redeeming factor for anyone who is considering why they should work here.

Cons

Where should we start? There is constant hiring and firing, the founder believes this method of 20/40/40, where the 20 refers to top management, 40 refers to the middle people where they do not move much and the other 40 refers to the people constantly coming in and out. When I mean out (more than 50% of them are laid off) Layoffs are ALWAYS happening, and I do not mean this in a "Oh it only happened once or twice". I mean layoffs are silently happening within the company pretty much every quarter. There is no policies or standard procedures on how they handle this. You'd just show up to work and get asked "Company is restructuring", however knowing that the work you are doing is CRITICAL, considering that you were just pulled into a meeting to handle other region's work because the sole person there decided to leave this toxic company. Hiring is happening all year round with insane deadline. You would have expected if a project has been ongoing for 3 months or longer, you'd be kept in the loop or what not. No. You're only looped into the email or whatnot when things are going south and your only purpose is to get looped in to be blamed on by the top management. Their favourite question "How is this issue only rising now" while it being addressed to you when you were only introduced this project less than 24 hours ago. If you're one of their people, your wish is literally their command. You want sign-on bonus? Sure, here's the bonus you shall get. Mind you, this is during the period where, "Bonus" is a myth within the company. But yet, the MD was able to convince the other department that this is a MUST to give? Not sure how that works. Salary distribution is also wildly fluctuated. Someone who is a fresh grad is getting paid a manager level salary working on roles that is not related to what they studied but because the Director liked this person, boom. The offer just came out at that amount, while there are others who have been working for the same role but longer gets paid WAY lower. Confidentiality? Not sure what is that within the company as people from other departments know your salary and is able to come up to you and discuss how would they spend that money.

2.0
Jun 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Easy and relaxing work, fun and helpful teammates, good education allowance.

Cons

Super high turnover rate for upper management thereby leading to multiple pivots from original direction which contributes to half baked projects and uncertainty in direction of team. There's always 'business refocus' bs and the founder Shurick is trapped in a perpetual flaky state of mind wandering from projects to projects and then wonders why nothing get done.

1.0
Dec 12, 2024

XSOLLA - Worst place ever

Recommend
CEO approval
Business Outlook

Pros

Good coworkers, company provides equipment for work, declares that it encourages training.

Cons

Worst work experience of my life, where the lack of motivation and competence more than outweighs all the potential pluses of the company. Even though I haven't worked in the company for a year, I know what's going on because I communicate with my former colleagues. Lead is not competent. It's strange that he could get to that level. The management process was absolutely terrible, neither the lead nor my people partner called me during the whole time I was working. Which didn't stop them from firing me on the one day. Moreover, they are still recruiting in Russia, although the company denies this practice in every possible way, but at the time of writing this review, 13.12.24, the office in Perm is not only functioning but also recruiting employees. And this is a year after writing an article about continuing to recruit in Russia. You can see for yourself if you have a look at the LinkedIn of the company's employees. There are no raises in the company for more than 2 years, and if you received your salary in rubles, you can especially notice how it is rapidly decreasing day by day with no prospects for growth. The best department of the company is anti-crisis. If you want to find a place where you will not be appreciated - then Xsolla is your choice.

Viewing 82 - 84 of 155 Reviews

Glassdoor has 186 Xsolla reviews submitted anonymously by Xsolla employees. Read employee reviews and ratings on Glassdoor to decide if Xsolla is right for you.