Does Xsolla pay their employees well?

According to anonymously submitted Glassdoor reviews, Xsolla employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Xsolla. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Xsolla?

37% of Xsolla employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Xsolla 3.4 out of 5 for work life balance, 2.8 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Xsolla?

Business Development Manager (6) , Business Development (5) , Product Owner (5) , Customer Service Representative (4) , Front End Developer (4) , Product Manager (4) , Community Manager (3) , Customer Support Representative (3) , Full Stack Developer (3) , Analyst (2) , Backend Engineer (2) , Country Manager (2) , Designer (2) , Director (2) , Human Resources (2)

What are the pros of working at Xsolla according to real employee reviews?

"Great colleagues to work with across multiple timezones" ((in 15 reviews)); "Great people to work with" ((in 15 reviews)); "Benefits are good." ((in 13 reviews)); "Great office and team especially if you want to work in a company supporting creative endeavours." ((in 11 reviews)); "Interesting, cool team, awesome projects" ((in 9 reviews))

What are the cons of working at Xsolla according to real employee reviews?

"Layoffs are frequent." ((in 8 reviews)); "based management culture that casts a cloud of uncertainty over employees." ((in 7 reviews)); "No bonuses but the Founder/CEO takes a private jet everywhere" ((in 5 reviews)); "Culture is a bit stale and sometimes operate fear based." ((in 5 reviews)); "Overtime managers are not paid." ((in 4 reviews))

What are employees saying about Xsolla layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Xsolla layoffs and their outlook for job security at Xsolla in 2026.

What are the top reviewed Xsolla locations?

Los Angeles , Sherman Oaks , San Francisco , Raleigh , Detroit , United

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Xsolla

Xsolla reviews

3.0

37% would recommend to a friend

(155 total reviews)

Shurick Agapitov

35% approve of CEO

38% positive business outlook

Ratings by category

3.5

Compensation and benefits

3.4

Diversity & inclusion

3.4

Work/Life balance

3.1

Career opportunities

2.8

Culture & values

2.6

Senior management

Xsolla has an employee rating of 3.0 out of 5 stars, based on 155 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Xsolla employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

155 reviews

1.0

Oct 12, 2025

Do not apply here if you're not willing to play politics especially in the customer service department.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Okay salary, they give you macbook.

Cons

What is there to not cons, the constant harrasment from upper ups, the constant changes of policy to eliminate employees they don't like. and the moment they don't "vibe" with you, you're pretty much a goner. The team leaders in this department will pretend they want to help you and then the next day your business is aired like no tomorrow. The team leaders from KL seems pretty chill but the ones from RU will most likely backstab you. There are a lof of victims in this case and from what I have seen and heard, they continue to harass and stalk a previous support who left last year in KL till this day.

3.0

Feb 19, 2025

Solid Stepping Stone for Career Growth

Technical support specialist

Recommend

CEO approval

Business Outlook

Pros

Competitive benefits package Flexible hybrid working arrangement Transparent performance metrics for salary increments and bonuses

Cons

Perceived bias against local employees, as the founder is not local Job security concerns due to sudden restructuring and layoffs

5.0

Oct 22, 2024

Xsolla

Game support specialist

Recommend

CEO approval

Business Outlook

Pros

Work life balance, flexibility working hours

Cons

Everything perfect, hope the bonus will be worth it in the future

Viewing 88 - 90 of 155 Reviews

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Do not apply here if you're not willing to play politics especially in the customer service department.

Solid Stepping Stone for Career Growth

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