Is Yardi Systems a good company to work for as a Customer Service Representative CSR?

Customer Service Representative CSR professionals working at Yardi Systems have rated their employer with 4.2 out of 5 stars in 18 Glassdoor reviews. This is a higher than average score with the overall rating of Yardi Systems employees being 4.0 out of 5 stars. Search open Customer Service Representative CSR Jobs at Yardi Systems now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at Yardi Systems .

Does Yardi Systems pay Customer Service Representative CSR employees well?

Customer Service Representative CSR professionals rate their compensation and benefits at Yardi Systems with 4.5 out of 5 stars based on 18 anonymously submitted employee reviews. This is 19.5% better than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at Yardi Systems.

What are the top reviewed jobs at Yardi Systems?

Technical Account Manager (331) , Software Engineer (187) , Associate Technical Account Manager (176) , Software Analyst (128) , Account Manager (97) , Account Executive (77) , Customer Service Representative (68) , Technical Account Manager (TAM) (57) , Consultant (53) , Senior Technical Account Manager (50) , Senior Software Analyst (41) , Team Leader (33) , Project Manager (27) , Manager (25) , Team Lead (23)

What are the pros of working at Yardi Systems according to real employee reviews?

"good work/life balance; whether you take your laptop home and work in the evening depends on you and your team lead's expectations" ((in 296 reviews)); "Great benefits and friendly" ((in 291 reviews)); "Great people who are very patient and willing to help you grow ans succeed" ((in 218 reviews)); "Good work environment and enjoyable" ((in 102 reviews)); "Good work culture and management." ((in 92 reviews))

What are the cons of working at Yardi Systems according to real employee reviews?

"The low pay leads to the extremely high turnover and not having a stable team of employees." ((in 153 reviews)); "management is bad" ((in 141 reviews)); "low salary and does not give much increase" ((in 118 reviews)); "All the managers are inexperienced and arrogant." ((in 65 reviews)); "No training resources for sales" ((in 44 reviews))

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Yardi Systems

Yardi Systems Customer Service Representative CSR reviews

4.2

91% would recommend to a friend

(18 total reviews)

Robert Teel

Not enough data to show CEO approval

48% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.5

Compensation and benefits

4.2

Culture & values

3.7

Work/Life balance

3.5

Senior management

3.5

Career opportunities

Customer Service Representative (CSR) employees have rated Yardi Systems with 4.2 out of 5 stars, based on 18 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have an excellent working experience there. Yardi Systems is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

18 reviews

4.0

Aug 19, 2024

Ok-ish

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Salary and activities, extra benefits and food

Cons

The job itself, being monitored at all time

Yardi Systems Response

We appreciate the review about your experience as a Customer Service Representative with Yardi. We are glad to hear that you enjoyed our competitive compensation perks, and benefits during your time with us, and that you enjoyed our fun office activities. Thank you for your 2 years with Yardi. We wish you all the best in your future endeavors.

5.0

Feb 18, 2024

Good work experience

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

- always paid on time / no issues with salaries/benefits etc. - hybrid work style - good team / TLs

Cons

- afternoon / PM shifts - difficulty getting a day off on a short notice.

Yardi Systems Response

Thank you for your 4+ years with our Cluj-Napoca location! It is wonderful to hear that you enjoy our flexible hybrid schedule, the comprehensive benefits, and your supportive team leaders and colleagues. Our Call Centers provides round the clock support for clients, and we appreciate that the schedule can be challenging at times. We genuinely encourage anyone who has concerns or suggestions for improvements to reach out to their manager or Human Resources.

4.0

Dec 18, 2023

ok

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

salary, benefits, extra days off

Cons

shift bid every 4 months

Yardi Systems Response

Thank you for sharing about your experience as a Customer Service Representative. We are thrilled to hear that you enjoy the comprehensive benefits and generous PTO that Yardi offers as well as our competitive salaries! We appreciate your insight.

Viewing 1 - 3 of 18 Reviews

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Yardi Systems

Yardi Systems Customer Service Representative CSR reviews

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Ratings by demographic groups

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Ok-ish

Good work experience

ok

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