The Principal designers have a unique position within the company . Your primary role is to facilitate design discussions (via video conference) with clients that are generally unsatisfied with their design and relay design those changes back to the designer for the project through call notes and drawings. Even as someone coming with 5+ years of traditional landscape architecture experience in addition to remote work experience and customer service experience, I found the workload unmanageable. Most days consisted well beyond 8 hours to accommodate the 5 scheduled client meetings and associated follow up work. The company is firmly a technology company with a focus on landscape design as opposed to a landscape design company with technology as a means to support the business. This is not inherently a bad business model but it does put the role of Principal designer in a difficult position to both perform work duties and serve as a sort of catch all for design related issues that other staff do not have the education or experience to easily handle. This is not to take away for the great staff at Yardzen but experience in the landscape design field is obviously important to help resolve certain issues that arise.