Yum! Brands reviews

3.6

45% would recommend to a friend

(824 total reviews)

David Gibbs

59% approve of CEO

44% positive business outlook

Yum! Brands has an employee rating of 3.6 out of 5 stars, based on 824 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Yum! Brands employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

824 reviews
2.0
Jan 28, 2016
Recommend
CEO approval
Business Outlook

Pros

Has the veneer of a quality culture, particularly when the business is performing well. Compensation is decent for a given level or position. International assignments a big plus (though highly disorganized and varies dramatically by position/location).

Cons

Highly political environment in which advancement seems little correlated with actual production or skill. You will go nowhere here without a powerful advocate well above your station. And given the high amount of turnover, your advocate may not be there for long. Putting these issues aside, I definitely wouldn't recommend given the state of the business and very real possibility of large-scale restructuring in the near future.

2.0
Sep 9, 2014
Recommend
CEO approval
Business Outlook

Pros

The work life balance is the job's biggest perks. Hours may be long during certain projects but no one is standing by the door to make sure you are in by 8.

Cons

The company culture has changed dramatically since I first worked there. This was once one of the best places to work in Louisville and I use to recommend it, during the last years of my employment, it slowly started to gain a body shop feel. Recruiting any talent or hiring interns full time became difficult since no one wanted to work there. The pay and benefits are not great, while not bottom of the barrel bad, you can find the same job (IT jobs) in the Louisville area paying over 20% more with better health insurance. I seen this place lay off very talented young individuals over people who had 5+ year experience who could not do 25% off what laid off person could do.

3.0
Jul 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Yum offers great benefits and culture - some of the best people I've worked with are or were at Yum. The pace is pretty laid back and the work life balance is great, and they offer half day Fridays which is a huge gesture of appreciation to employees. I do think Yum genuinely cares about their people and keeping a strong sense of togetherness and community.

Cons

Yum has some issues with leadership, specifically in 2025 with the organizational changes that are currently underway. The new leadership coming in have changed the company in such a way that it feels like a wildly different company than it was in 2023 and 2024. Many of the employees are currently in a state of confusion and anxiety with the direction of the company because there is no clear path forward, and many are left wondering if their jobs are safe and what their job even is. Teams have been dissolved, restructured, and people are being laid off en masse. Another huge issue at Yum is the direction they take with the tech architecture. The general approach from upper management is "put a bandaid on it" rather than trying to fix problems the right way, even if it might take a little longer. This ends up compounding on itself, creating much bigger problems in the future, and they don't seem to care as long as they feel like the immediate problem has been resolved. I believe this approach is a large part of their current problems with restructuring - they're backtracking and paying the price on bad decisions made in the past. Management wants to be told yes, and don't want to hear, "there's a problem with this solution because of x y z". They also seem to be pushing for a return to office, so if you're looking for a remote position, this may not be the place to go.

Viewing 1 - 3 of 824 Reviews

Glassdoor has 951 Yum! Brands reviews submitted anonymously by Yum! Brands employees. Read employee reviews and ratings on Glassdoor to decide if Yum! Brands is right for you.