Zūm reviews

4.5

87% would recommend to a friend

(263 total reviews)

Ritu Narayan

89% approve of CEO

85% positive business outlook

Zūm has an employee rating of 4.5 out of 5 stars, based on 263 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Zūm employee rating is 28% above average for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

263 reviews
5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

I deal with the operational side of a school transportation platform — routing, coordination, logistics. It's not the most exciting work, but it's really important, so I'm happy to do it. The team is helpful and experienced. The pay is all right, and the benefits are competitive. Overall, I'm satisfied with what I get out of this deal.

Cons

It's usually quite intense at peak times.

5.0
May 24, 2026
Recommend
CEO approval
Business Outlook

Pros

- Good coordination among different departments - Support but no micromanagement - Autonomy in doing my job - Continuous training and guidance from management - Open-door policy, so concerns are quickly addressed

Cons

Getting everybody on the same page is difficult sometimes, especially when it's about making changes.

1.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Minimal qualifications. You get hired fast because of the extreme employee turnover.

Cons

- Employees sometimes get paid late, and dealing with that was incredibly stressful!! - The company constantly receives complaints from parents, client and employees because of delayed payments! - We are completely in the dark about what he owner and CEO are doing or planning. - Changes happen suddenly and shock everyone with no warning all! - Most of the time we only find out about major issues when people come in already angry and complaining! - Worst, lawsuits appear out of nowhere and catch everyone off guard! - There is zero preparation for incoming problems because management refuses to communicate anything or give any heads up! - Before joining, think very carefully! This company feels like a sinking ship!!

Viewing 61 - 63 of 263 Reviews

Glassdoor has 274 Zūm reviews submitted anonymously by Zūm employees. Read employee reviews and ratings on Glassdoor to decide if Zūm is right for you.