Is Zūm a good company to work for?

Zūm has an overall rating of 4.4 out of 5, based on over 274 reviews left anonymously by employees. This rating has increased by 9% over the last 12 months. 86% of employees would recommend working at Zūm to a friend and 85% have a positive outlook for the business. The best reviews about Zūm have been left by employees working as Anonymous , Sales and Driver .

Does Zūm pay their employees well?

According to anonymously submitted Glassdoor reviews, Zūm employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at Zūm. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Zūm?

86% of Zūm employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Zūm 4.4 out of 5 for work life balance, 4.4 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at Zūm?

Anonymous (33) , Driver (13) , Sales (11) , School Bus Driver (10) , Transportation (8) , Manager (6) , Bus Driver (5) , Operations (5) , Operations Specialist (4) , Software Engineer (4) , Operations Associate (3) , Account Executive (2) , Customer Success (2) , Dispatcher (2) , Engineer (2)

What are the pros of working at Zūm according to real employee reviews?

"The team is helpful and experienced." ((in 17 reviews)); "great culture and considerate management" ((in 16 reviews)); "• Competitive pay (better than I expected, in fact)" ((in 15 reviews)); "• Strong focus on transparent communication" ((in 14 reviews)); "I am proud of what I have achieved so far and I am grateful to have such friendly colleagues." ((in 13 reviews))

What are the cons of working at Zūm according to real employee reviews?

"This starts at the very top: CEO and COO take ZERO responsibility for the short cuts and lack of resources available to support the relationships with schools." ((in 5 reviews))

What are employees saying about Zūm layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Zūm layoffs and their outlook for job security at Zūm in 2026.

What are the top reviewed Zūm locations?

Redwood City , San Francisco , Seattle , Gardena , San Mateo , Palo Alto , Los Angeles , San Jose , Kansas City , California City , Orange , Walnut , Palm Springs , San Diego , Alameda , Oakland , Sunnyvale , Goleta , Santa Barbara , Spokane , Reading , Columbia , Jessup , Redwood Shores

Zūm reviews

4.4

86% would recommend to a friend

(263 total reviews)

Ritu Narayan

88% approve of CEO

85% positive business outlook

Ratings by category

4.4

Culture & values

4.4

Diversity & inclusion

4.4

Work/Life balance

4.4

Senior management

4.4

Compensation and benefits

4.4

Career opportunities

Zūm has an employee rating of 4.4 out of 5 stars, based on 263 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Zūm employee rating is 25% above average for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

263 reviews

5.0

Apr 8, 2024

Supportive environment for professional development

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Transparency is deeply ingrained in our company culture, which greatly contributes to a sense of trust and accountability among employees. The fast-paced nature of our work environment is balanced by the strong support system in place, making it both challenging and rewarding to work here. It’s evident that this is a conducive environment for professional growth with ample opportunities to develop one’s skills and expertise.

Cons

I haven’t come across any notable cons.

5.0

Apr 3, 2024

Moving up with the company

Anonymous

Recommend

CEO approval

Business Outlook

Pros

I'm grateful for the career advancement opportunities that have been available to me from the moment I became part of the company. The support, training, and encouragement from my managers have been instrumental in my development.

Cons

I have no concerns about the work conditions

5.0

Feb 20, 2024

Mission-driven

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There is a strong sense of purpose among employees. This drives our passion for providing the best services to our clients. Management is also constantly improving how we work and this has improved the working conditions. Challenges remain but this is being addressed by management and employees working together to find the best solutions.

Cons

I haven’t experienced any serious drawbacks

Viewing 115 - 117 of 263 Reviews

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Jobs at Zūm

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Supportive environment for professional development

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