Is Zūm a good company to work for?

Zūm has an overall rating of 4.4 out of 5, based on over 276 reviews left anonymously by employees. This rating has increased by 9% over the last 12 months. 86% of employees would recommend working at Zūm to a friend and 85% have a positive outlook for the business. The best reviews about Zūm have been left by employees working as Anonymous , Sales and Driver .

Does Zūm pay their employees well?

According to anonymously submitted Glassdoor reviews, Zūm employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at Zūm. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Zūm?

86% of Zūm employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Zūm 4.4 out of 5 for work life balance, 4.4 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at Zūm?

Anonymous (33) , Driver (13) , Sales (11) , School Bus Driver (11) , Transportation (8) , Manager (6) , Bus Driver (5) , Operations (5) , Operations Specialist (5) , Software Engineer (4) , Operations Associate (3) , Account Executive (2) , Customer Success (2) , Dispatcher (2) , Engineer (2)

What are the pros of working at Zūm according to real employee reviews?

"• Dispatch team is great at keeping things on track" ((in 17 reviews)); "great culture and considerate management" ((in 17 reviews)); "• Competitive pay (better than I expected, in fact)" ((in 15 reviews)); "I am proud of what I have achieved so far and I am grateful to have such friendly colleagues." ((in 15 reviews)); "It supports your learning and ideas, provides good compensation, benefits and health protection." ((in 14 reviews))

What are the cons of working at Zūm according to real employee reviews?

"Zum has the absolute worst leadership you can possibly imagine." ((in 8 reviews)); "This starts at the very top: CEO and COO take ZERO responsibility for the short cuts and lack of resources available to support the relationships with schools." ((in 5 reviews))

What are employees saying about Zūm layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Zūm layoffs and their outlook for job security at Zūm in 2026.

What are the top reviewed Zūm locations?

Redwood City , San Francisco , Seattle , Gardena , San Mateo , Palo Alto , Los Angeles , San Jose , Kansas City , California City , Orange , Walnut , Palm Springs , San Diego , Alameda , Oakland , Sunnyvale , Goleta , Santa Barbara , Spokane , Reading , Columbia , Jessup , Redwood Shores

Skip to content Skip to footer

Notifications

Zūm

Zūm reviews

4.4

86% would recommend to a friend

(265 total reviews)

Ritu Narayan

88% approve of CEO

85% positive business outlook

Ratings by category

4.4

Culture & values

4.4

Diversity & inclusion

4.4

Work/Life balance

4.4

Senior management

4.4

Compensation and benefits

4.4

Career opportunities

Zūm has an employee rating of 4.4 out of 5 stars, based on 265 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Zūm employee rating is 25% above average for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

265 reviews

3.0

Jan 19, 2023

Zum

Director of community engagement

Recommend

CEO approval

Business Outlook

Pros

Great concept in an industry that needs innovation.

Cons

Confusing infrastructure, competing priorities from leadership.

5.0

Jan 19, 2023

Met my expectations

Anonymous

Recommend

CEO approval

Business Outlook

Pros

I heard a lot of good things from friends who knew someone who worked here and I wasn’t disappointed when I joined. No politics, everyone is given the same opportunity to contribute and be heard.

Cons

We had a few minor concerns when I started but these are being addressed

5.0

Dec 31, 2022

Teamwork and nice managers

Anonymous

Recommend

CEO approval

Business Outlook

Pros

I’ve been working here as a driver for more than three years and I am still enjoying myself. The job is simple and the pay is decent. I have no problems with management or fellow drivers and there is a friendly work environment.

Cons

No cons, if you like driving this is the company to join

Viewing 160 - 162 of 265 Reviews

Top companies for "Compensation and Benefits" near you

Washington Metropolitan Area Transit Authority

4.1★Compensation & Benefits

Septa

3.6★Compensation & Benefits

Pitt Ohio Express

4.1★Compensation & Benefits

Regional Transportation District

3.7★Compensation & Benefits

Jobs at Zūm

Senior Engineer, Backend Platform

Staff Engineer, Backend Platform

Collections & AR Manager (Remote, Seattle)

Zūm reviews FAQs

Related searches: Zūm jobs | Zūm salaries | Zūm benefits | Zūm interviews

Reviews Zūm reviews

Zūm

Zūm reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Zum

Met my expectations

Teamwork and nice managers

Top companies for "Compensation and Benefits" near you

Jobs at Zūm

Zūm reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Zūm reviews FAQs

Jobs at Zūm