Is Zūm a good company to work for?

Zūm has an overall rating of 4.5 out of 5, based on over 275 reviews left anonymously by employees. This rating has increased by 9% over the last 12 months. 86% of employees would recommend working at Zūm to a friend and 85% have a positive outlook for the business. The best reviews about Zūm have been left by employees working as Anonymous , Sales and Driver .

Does Zūm pay their employees well?

According to anonymously submitted Glassdoor reviews, Zūm employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at Zūm. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Zūm?

86% of Zūm employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Zūm 4.4 out of 5 for work life balance, 4.4 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at Zūm?

Anonymous (33) , Driver (13) , Sales (11) , School Bus Driver (10) , Transportation (8) , Manager (6) , Bus Driver (5) , Operations (5) , Operations Specialist (5) , Software Engineer (4) , Operations Associate (3) , Account Executive (2) , Customer Success (2) , Dispatcher (2) , Engineer (2)

What are the pros of working at Zūm according to real employee reviews?

"• Dispatch team is great at keeping things on track" ((in 19 reviews)); "Management are great communicators and keep us in loop about the company’s mission and goals." ((in 18 reviews)); "great culture and considerate management" ((in 17 reviews)); "• Pay and benefits are competitive" ((in 16 reviews)); "I am proud of what I have achieved so far and I am grateful to have such friendly colleagues." ((in 13 reviews))

What are the cons of working at Zūm according to real employee reviews?

"Zum has the absolute worst leadership you can possibly imagine." ((in 10 reviews)); "This starts at the very top: CEO and COO take ZERO responsibility for the short cuts and lack of resources available to support the relationships with schools." ((in 5 reviews))

What are employees saying about Zūm layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Zūm layoffs and their outlook for job security at Zūm in 2026.

What are the top reviewed Zūm locations?

Redwood City , San Francisco , Seattle , Gardena , San Mateo , Palo Alto , Los Angeles , San Jose , Kansas City , California City , Orange , Walnut , Palm Springs , San Diego , Alameda , Oakland , Sunnyvale , Goleta , Santa Barbara , Spokane , Reading , Columbia , Jessup , Redwood Shores

Zūm reviews

4.5

86% would recommend to a friend

(264 total reviews)

Ritu Narayan

88% approve of CEO

85% positive business outlook

Ratings by category

4.5

Diversity & inclusion

4.4

Culture & values

4.4

Work/Life balance

4.4

Senior management

4.4

Compensation and benefits

4.4

Career opportunities

Zūm has an employee rating of 4.5 out of 5 stars, based on 264 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Zūm employee rating is 28% above average for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

264 reviews

5.0

Mar 16, 2022

I’m constantly learning something new.

Anonymous

Recommend

CEO approval

Business Outlook

Pros

It's a good place and it has a very happy atmosphere. The company do everything in order to provide a job security during the pandemic; good rapport—a friendly atmosphere of trust—with the people I work, I enjoy interact with others. The management supports learning, great culture where everyone—regardless of what they look like or where they come from—has the capability to unlock new skills and claim new opportunities. Good salary, year-end bonus and gifts!

Cons

Feeling isolated, a lot of problems with motivation during the pandemic. Luckily, communication via Zoom, virtual meetings are part of our everyday work.

5.0

Mar 8, 2022

Work with a purpose, it's a good challenge!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I feel that school bus driving at Zum is an important career choice, since the company really cares about its employees and supports great culture: helping people to maintain appropriate work life balance, the management is accountable and focused on building a great company, caring atmosphere, good salary and benefits I appreciate my work and when I wake up every day, I look forward to it.

Cons

It's a big responsibility to drive a bus and caring for the kids (unusual hours, the stress of controlling children), it takes a lot of energy and patience, attention is critical.

5.0

Feb 21, 2022

Very supportive environment, it makes me grow personally and professionally.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Welcoming atmosphere, at Zum we believe that our differences should be celebrated and that an inclusive culture inspires creativity and innovation. Zum is committed to creating an environment where all people can develop and grow to their full potential. And these have been observed from the moment an individual applies for a particular job. However, as an employee, I have set my criteria which are the most important for me: healthy and safe environment, good leadership, open communication, flexible working experience, exceptional compensation. I especially like to work for this company as the success of my work is well supported by the management.

Cons

No cons, but being part of a team has certain standards to which a member must comply.

Viewing 193 - 195 of 264 Reviews

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Jobs at Zūm

Collections & AR Manager (Remote, Seattle)

Zūm

Zūm reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

I’m constantly learning something new.

Work with a purpose, it's a good challenge!

Very supportive environment, it makes me grow personally and professionally.

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