Is Zūm a good company to work for?

Zūm has an overall rating of 4.4 out of 5, based on over 276 reviews left anonymously by employees. This rating has increased by 9% over the last 12 months. 86% of employees would recommend working at Zūm to a friend and 85% have a positive outlook for the business. The best reviews about Zūm have been left by employees working as Anonymous , Sales and Driver .

Does Zūm pay their employees well?

According to anonymously submitted Glassdoor reviews, Zūm employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at Zūm. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Zūm?

86% of Zūm employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Zūm 4.4 out of 5 for work life balance, 4.4 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at Zūm?

Anonymous (33) , Driver (13) , Sales (11) , School Bus Driver (11) , Transportation (8) , Manager (6) , Bus Driver (5) , Operations (5) , Operations Specialist (5) , Software Engineer (4) , Operations Associate (3) , Account Executive (2) , Customer Success (2) , Dispatcher (2) , Engineer (2)

What are the pros of working at Zūm according to real employee reviews?

"• Dispatch team is great at keeping things on track" ((in 17 reviews)); "great culture and considerate management" ((in 17 reviews)); "• Competitive pay (better than I expected, in fact)" ((in 15 reviews)); "I am proud of what I have achieved so far and I am grateful to have such friendly colleagues." ((in 15 reviews)); "It supports your learning and ideas, provides good compensation, benefits and health protection." ((in 14 reviews))

What are the cons of working at Zūm according to real employee reviews?

"Zum has the absolute worst leadership you can possibly imagine." ((in 8 reviews)); "This starts at the very top: CEO and COO take ZERO responsibility for the short cuts and lack of resources available to support the relationships with schools." ((in 5 reviews))

What are employees saying about Zūm layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Zūm layoffs and their outlook for job security at Zūm in 2026.

What are the top reviewed Zūm locations?

Redwood City , San Francisco , Seattle , Gardena , San Mateo , Palo Alto , Los Angeles , San Jose , Kansas City , California City , Orange , Walnut , Palm Springs , San Diego , Alameda , Oakland , Sunnyvale , Goleta , Santa Barbara , Spokane , Reading , Columbia , Jessup , Redwood Shores

Zūm reviews

4.4

86% would recommend to a friend

(265 total reviews)

Ritu Narayan

88% approve of CEO

85% positive business outlook

Ratings by category

4.4

Culture & values

4.4

Diversity & inclusion

4.4

Work/Life balance

4.4

Senior management

4.4

Compensation and benefits

4.4

Career opportunities

Zūm has an employee rating of 4.4 out of 5 stars, based on 265 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Zūm employee rating is 25% above average for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

265 reviews

5.0

Dec 10, 2022

Continuous improvements

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

They value our comments and take the necessary actions when things need to be changed. It is really nice to know that all feedback is put into practice. Everyone is involved when making important decisions.

Cons

None, things are much better now

5.0

Nov 21, 2022

Positive and welcoming

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Zum is offering a wonderful service to the community. I've worked here for almost two years, and it's a fantastic job for someone who values flexibility. We have a small, close-knit company that has been able to focus on the needs and opinions of its employees in order to prosper.

Cons

There is really nothing difficult about the job

5.0

Nov 9, 2022

Company with a purpose

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I enjoy working with my dependable coworkers. The administration works hard to make this a transparent and productive workplace for everyone. They keep staff members informed and up to date. I like working for a company with a purpose. Being able to serve the community is something that I can look forward to every day.

Cons

I didn’t find anything wrong here. All concerns if any were discussed openly.

Viewing 199 - 201 of 265 Reviews

Top companies for "Compensation and Benefits" near you

Washington Metropolitan Area Transit Authority

4.1★Compensation & Benefits

Septa

3.6★Compensation & Benefits

Pitt Ohio Express

4.1★Compensation & Benefits

Regional Transportation District

3.7★Compensation & Benefits

Jobs at Zūm

Senior Engineer, Backend Platform

Staff Engineer, Backend Platform

Senior Manager, Revenue Operations (Remote, Seattle)

Zūm

Zūm reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Continuous improvements

Positive and welcoming

Company with a purpose

Top companies for "Compensation and Benefits" near you

Jobs at Zūm

Zūm reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Zūm reviews FAQs

Jobs at Zūm