Is Zūm a good company to work for?

Zūm has an overall rating of 4.4 out of 5, based on over 276 reviews left anonymously by employees. This rating has increased by 9% over the last 12 months. 86% of employees would recommend working at Zūm to a friend and 85% have a positive outlook for the business. The best reviews about Zūm have been left by employees working as Anonymous , Sales and Driver .

Does Zūm pay their employees well?

According to anonymously submitted Glassdoor reviews, Zūm employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at Zūm. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Zūm?

86% of Zūm employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Zūm 4.4 out of 5 for work life balance, 4.4 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at Zūm?

Anonymous (33) , Driver (13) , Sales (11) , School Bus Driver (11) , Transportation (8) , Manager (6) , Bus Driver (5) , Operations (5) , Operations Specialist (5) , Software Engineer (4) , Operations Associate (3) , Account Executive (2) , Customer Success (2) , Dispatcher (2) , Engineer (2)

What are the pros of working at Zūm according to real employee reviews?

"• Dispatch team is great at keeping things on track" ((in 17 reviews)); "great culture and considerate management" ((in 17 reviews)); "• Competitive pay (better than I expected, in fact)" ((in 15 reviews)); "I am proud of what I have achieved so far and I am grateful to have such friendly colleagues." ((in 15 reviews)); "It supports your learning and ideas, provides good compensation, benefits and health protection." ((in 14 reviews))

What are the cons of working at Zūm according to real employee reviews?

"Zum has the absolute worst leadership you can possibly imagine." ((in 8 reviews)); "This starts at the very top: CEO and COO take ZERO responsibility for the short cuts and lack of resources available to support the relationships with schools." ((in 5 reviews))

What are employees saying about Zūm layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Zūm layoffs and their outlook for job security at Zūm in 2026.

What are the top reviewed Zūm locations?

Redwood City , San Francisco , Seattle , Gardena , San Mateo , Palo Alto , Los Angeles , San Jose , Kansas City , California City , Orange , Walnut , Palm Springs , San Diego , Alameda , Oakland , Sunnyvale , Goleta , Santa Barbara , Spokane , Reading , Columbia , Jessup , Redwood Shores

Zūm reviews

4.4

86% would recommend to a friend

(265 total reviews)

Ritu Narayan

88% approve of CEO

85% positive business outlook

Ratings by category

4.4

Culture & values

4.4

Diversity & inclusion

4.4

Work/Life balance

4.4

Senior management

4.4

Compensation and benefits

4.4

Career opportunities

Zūm has an employee rating of 4.4 out of 5 stars, based on 265 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Zūm employee rating is 25% above average for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

265 reviews

5.0

Sep 20, 2022

Great team

Recruiter

Recommend

CEO approval

Business Outlook

Pros

The team is made up of hardworking and caring people and the company mission is noble. The leadership team cares deeply about employees and are transparent and consistent in their communication.

Cons

I haven’t experienced any so far.

5.0

Sep 14, 2022

Company with a strong mission

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Lot’s of collaboration, you get to work closely with superiors and I’ve gained massive experience. There is great support for your career development. It’s an exciting company that is constantly growing and has a clear and noble mission.

Cons

It can be busy at times.

5.0

Aug 27, 2022

Rewarding work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It’s a hardworking and humble team, Zum has a great company mission and I appreciate how our work is giving back to the community and providing safe transportation for children. It’s rewarding to know that we are making a positive impact for kids, their busy parents and educators. The leadership team is highly transparent about the company’s plans and metrics and they value our input and feedback.

Cons

It's fast-paced so you need to be organized.

Viewing 205 - 207 of 265 Reviews

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Jobs at Zūm

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