Is Zūm a good company to work for?

Zūm has an overall rating of 4.4 out of 5, based on over 275 reviews left anonymously by employees. This rating has increased by 8% over the last 12 months. 86% of employees would recommend working at Zūm to a friend and 84% have a positive outlook for the business. The best reviews about Zūm have been left by employees working as Anonymous , Sales and Driver .

Does Zūm pay their employees well?

According to anonymously submitted Glassdoor reviews, Zūm employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at Zūm. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Zūm?

86% of Zūm employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Zūm 4.4 out of 5 for work life balance, 4.4 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at Zūm?

Anonymous (33) , Driver (13) , Sales (11) , School Bus Driver (10) , Transportation (8) , Manager (6) , Bus Driver (5) , Operations (5) , Operations Specialist (5) , Software Engineer (4) , Operations Associate (3) , Account Executive (2) , Customer Success (2) , Dispatcher (2) , Engineer (2)

What are the pros of working at Zūm according to real employee reviews?

"great culture and considerate management" ((in 17 reviews)); "The team is helpful and experienced." ((in 15 reviews)); "Challenges remain but this is being addressed by management and employees working together to find the best solutions." ((in 15 reviews)); "• Strong focus on transparent communication" ((in 13 reviews)); "I am proud of what I have achieved so far and I am grateful to have such friendly colleagues." ((in 12 reviews))

What are the cons of working at Zūm according to real employee reviews?

"Zum has the absolute worst leadership you can possibly imagine." ((in 10 reviews)); "This starts at the very top: CEO and COO take ZERO responsibility for the short cuts and lack of resources available to support the relationships with schools." ((in 5 reviews))

What are employees saying about Zūm layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Zūm layoffs and their outlook for job security at Zūm in 2026.

What are the top reviewed Zūm locations?

Redwood City , San Francisco , Seattle , Gardena , San Mateo , Palo Alto , Los Angeles , San Jose , Kansas City , California City , Orange , Walnut , Palm Springs , San Diego , Alameda , Oakland , Sunnyvale , Goleta , Santa Barbara , Spokane , Reading , Columbia , Jessup , Redwood Shores

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Zūm

Zūm reviews

4.4

86% would recommend to a friend

(264 total reviews)

Ritu Narayan

88% approve of CEO

84% positive business outlook

Ratings by category

4.4

Culture & values

4.4

Diversity & inclusion

4.4

Work/Life balance

4.4

Senior management

4.4

Compensation and benefits

4.4

Career opportunities

Zūm has an employee rating of 4.4 out of 5 stars, based on 264 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Zūm employee rating is 25% above average for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

264 reviews

5.0

Mar 11, 2020

Great company

Manager

Recommend

CEO approval

Business Outlook

Pros

1. Mission driven and business savvy founding team 2. Product way way better than some of the other similar stage startups in the area 3. Go getter culture

Cons

Can't really think of anything that stands out

5.0

Nov 1, 2019

Zūm is awesome.

Analyst

Recommend

CEO approval

Business Outlook

Pros

Really really hard working team, great management

Cons

Location is not ideal — that’s the issue with every SV company though

5.0

Nov 18, 2018

Former Software Engineer

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

- Great management and leadership; - Tons of interesting engineering challenges; - Good compensation and benefits; - Amazing engineering team; - Company growth is enormous

Cons

It's a startup and there are lot's of engineering tasks, overtime work is pretty common here

Viewing 256 - 258 of 264 Reviews

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Jobs at Zūm

Collections & AR Manager (Remote, Seattle)

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Great company

Zūm is awesome.

Former Software Engineer

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