Is ZIM Integrated Shipping Services a good company to work for?

ZIM Integrated Shipping Services has an overall rating of 4.4 out of 5, based on over 1,887 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 92% of employees would recommend working at ZIM Integrated Shipping Services to a friend and 83% have a positive outlook for the business. The best reviews about ZIM Integrated Shipping Services have been left by employees working as Manager , Customer Service Representative and Logistics Coordinator .

Does ZIM Integrated Shipping Services pay their employees well?

According to anonymously submitted Glassdoor reviews, ZIM Integrated Shipping Services employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at ZIM Integrated Shipping Services. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at ZIM Integrated Shipping Services?

92% of ZIM Integrated Shipping Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ZIM Integrated Shipping Services 4.2 out of 5 for work life balance, 4.4 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at ZIM Integrated Shipping Services?

Customer Service Representative (71) , Customer Service (33) , Logistics Coordinator (28) , Manager (28) , Assistant Manager (27) , Account Owner (24) , Sales Coordinator (24) , Analyst (20) , Sales Representative (19) , Finance Manager (16) , Sales (16) , Sales Manager (16) , Export Coordinator (15) , Import Coordinator (15) , Business Analyst (14)

What are the pros of working at ZIM Integrated Shipping Services according to real employee reviews?

"Good benefits and paid time off" ((in 116 reviews)); "Great people to work with as they are friendly." ((in 67 reviews)); "Good working environment and stable." ((in 65 reviews)); "Good Management, Healthy and Secure enviroment" ((in 61 reviews)); "colleagues are friendly and they help me explain when I have problem beside that I received methods by them" ((in 59 reviews))

What are the cons of working at ZIM Integrated Shipping Services according to real employee reviews?

"Low salary relatively to the same position in other companies." ((in 69 reviews)); "Low pay, dashed chances for promotion, increases" ((in 21 reviews)); "Have not more team building activities as I want No bonus in Vietnamese holidays" ((in 12 reviews)); "Communication is difficult between the US and the home office in Israel, but we still persevere!" ((in 11 reviews)); "1. Due to the corona most of the employees were told to work from home for many months, without coming to the office." ((in 10 reviews))

What are employees saying about ZIM Integrated Shipping Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ZIM Integrated Shipping Services layoffs and their outlook for job security at ZIM Integrated Shipping Services in 2026.

What are the top reviewed ZIM Integrated Shipping Services locations?

Norfolk , Miami , Virginia Beach , Jersey City , Savannah , New York , Houston , Los Angeles , Westminster , China , Israel , Elizabeth , Chicago , Des Plaines , Schiller Park , Kenosha , Detroit , Mexico , China Grove , Turkey , Clarksville , Garden Grove , Vancouver , Miami Beach , Norfolk , Charleston , Rock Hill , Atlanta , Remote , Doral

ZIM Integrated Shipping Services reviews

4.4

92% would recommend to a friend

(1,728 total reviews)

Eli Glickman

96% approve of CEO

83% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ZIM Integrated Shipping Services has an employee rating of 4.4 out of 5 stars, based on 1,728 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ZIM Integrated Shipping Services employee rating is 28% above average for employers within the Transportation & Logistics industry (3.4 stars).

Reviews by job title

2K reviews

5.0

Dec 2, 2025

ZIM IS THE BEST

Country manager

Recommend

CEO approval

Business Outlook

Pros

Great team spirit. Very warm and supportive spirit.

Cons

Training for new employees could me more detailed.

ZIM Integrated Shipping Services Response

4mo

We appreciate you taking the time to share your feedback. It's our goal to set each employee up for success through our various development programs. Allowing employees to develop themselves professionally is a priority to us and feedback like this helps us continue to improve. Please know that you can always reach out to our email at global-recruitment@il.zim.com if you want to share any additional information.

5.0

Dec 1, 2025

Great Place to Work with Global Exposure

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

1) Supportive and collaborative team environment 2) Mutual respect among colleagues 3) Opportunities to learn through interaction with global teams 4) Work-life balance is valued and individual time is respected

Cons

None (Salary perception varies individually and is always subjective)

ZIM Integrated Shipping Services Response

4mo

Thank you for sharing your feedback with us. We are happy to hear you are mostly satisfied. One of our top priorities is our employee wellbeing. Our benefits package is consistently evaluated to ensure that we are providing the best care possible to our employees and their families. We are actively listening to feedbacks to improve and to make ZIM a great workplace.

5.0

Dec 1, 2025

Relaxed atmosphere yet motivating to learn

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Full support from colleagues and abundant knowledge corner Good benefit

Cons

Colleague may tend to keep alone, not very suitable for group-work lovers

ZIM Integrated Shipping Services Response

4mo

Thank you for your feedback. Consistent communication, universal support and employee mental health are essential to the organization at all times. The views of our colleagues are often the best that we have, so we greatly appreciate the time you have taken to share your thoughts with us. If you like to discuss this further, please contact your HRBP or send us an email to global-recruitment@il.zim.com.

Viewing 79 - 81 of 1,728 Reviews

Jobs at ZIM Integrated Shipping Services

Customer Service Representative - Call Center

Junior Finance Analyst

Invoice Processing Coordinator (Vetting)