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ZIM Integrated Shipping Services

Engaged Employer

ZIM Integrated Shipping Services reviews

4.4

92% would recommend to a friend

(1,726 total reviews)
avatar

Eli Glickman

96% approve of CEO

84% positive business outlook

ZIM Integrated Shipping Services has an employee rating of 4.4 out of 5 stars, based on 1,726 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ZIM Integrated Shipping Services employee rating is 28% above average for employers within the Transportation & Logistics industry (3.4 stars).

Reviews by job title

2K reviews
5.0
May 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Clear communication – I give simple and easy-to-understand answers. Fast response – I can reply quickly without long explanations. Better customer satisfaction – Customers understand the solution easily. Less confusion – Clear answers reduce mistakes. Professional – Shows focus and good communication skills. Efficient work – Can handle more customers in less time.

Cons

Time pressure – Must respond quickly while staying accurate. Emotional fatigue – Dealing with difficult customers can affect mood. Strict targets (KPI) – Must meet performance metrics like response time and satisfaction.

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ZIM Integrated Shipping Services Response
2d
Thank you for your feedback. We are happy to hear that in general, you are mostly satisfied. Please know that employees’ mental health is one of the most essential aspects to the organization so if you like to discuss this further, please contact your HR manager.
3.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly staff. Flexible when comes to WFH an extra day.

Cons

Still an old school type system. challenging issues with IT stuff

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ZIM Integrated Shipping Services Response
3w
Thank you for sharing your feedback with us. We are happy to hear that in general, you have a good experience at ZIM. We are following our business strategy and constantly investing resources to upgrade our systems. Please know that you can always reach out to your HR manager for any concern.
5.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

The company is doing good

Cons

Nothing that comes to mind

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ZIM Integrated Shipping Services Response
3w
Thanks for your feedback. We are happy to hear that you have a great experience at ZIM.
Viewing 7 - 9 of 1,726 Reviews

Glassdoor has 1,885 ZIM Integrated Shipping Services reviews submitted anonymously by ZIM Integrated Shipping Services employees. Read employee reviews and ratings on Glassdoor to decide if ZIM Integrated Shipping Services is right for you.