Is ZIM Integrated Shipping Services a good company to work for?

ZIM Integrated Shipping Services has an overall rating of 4.4 out of 5, based on over 1,888 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 92% of employees would recommend working at ZIM Integrated Shipping Services to a friend and 83% have a positive outlook for the business. The best reviews about ZIM Integrated Shipping Services have been left by employees working as Manager , Customer Service Representative and Logistics Coordinator .

Does ZIM Integrated Shipping Services pay their employees well?

According to anonymously submitted Glassdoor reviews, ZIM Integrated Shipping Services employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at ZIM Integrated Shipping Services. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at ZIM Integrated Shipping Services?

92% of ZIM Integrated Shipping Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ZIM Integrated Shipping Services 4.2 out of 5 for work life balance, 4.4 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at ZIM Integrated Shipping Services?

Customer Service Representative (71) , Customer Service (33) , Logistics Coordinator (28) , Manager (28) , Assistant Manager (27) , Account Owner (24) , Sales Coordinator (24) , Analyst (20) , Sales Representative (19) , Finance Manager (16) , Sales (16) , Sales Manager (16) , Export Coordinator (15) , Import Coordinator (15) , Business Analyst (14)

What are the pros of working at ZIM Integrated Shipping Services according to real employee reviews?

"Benefits are good and getting better." ((in 112 reviews)); "Great people to work with as they are friendly." ((in 69 reviews)); "colleagues are friendly and they help me explain when I have problem beside that I received methods by them" ((in 64 reviews)); "Good Management, Healthy and Secure enviroment" ((in 56 reviews)); "The IT team is great and very helpful." ((in 40 reviews))

What are the cons of working at ZIM Integrated Shipping Services according to real employee reviews?

"Low salary relatively to the same position in other companies." ((in 73 reviews)); "Low pay, dashed chances for promotion, increases" ((in 19 reviews)); "Limited work from home options" ((in 12 reviews)); "Have not more team building activities as I want No bonus in Vietnamese holidays" ((in 11 reviews)); "Communication is difficult between the US and the home office in Israel, but we still persevere!" ((in 11 reviews))

What are employees saying about ZIM Integrated Shipping Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ZIM Integrated Shipping Services layoffs and their outlook for job security at ZIM Integrated Shipping Services in 2026.

What are the top reviewed ZIM Integrated Shipping Services locations?

Norfolk , Miami , Virginia Beach , Jersey City , Savannah , New York , Houston , Los Angeles , Westminster , China , Israel , Elizabeth , Chicago , Des Plaines , Schiller Park , Kenosha , Detroit , Mexico , China Grove , Turkey , Clarksville , Garden Grove , Vancouver , Miami Beach , Norfolk , Charleston , Rock Hill , Atlanta , Remote , Doral

ZIM Integrated Shipping Services reviews

4.4

92% would recommend to a friend

(1,728 total reviews)

Eli Glickman

96% approve of CEO

83% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,728 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ZIM Integrated Shipping Services has an employee rating of 4.4 out of 5 stars, based on 1,728 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ZIM Integrated Shipping Services employee rating is 28% above average for employers within the Transportation & Logistics industry (3.4 stars).

Reviews by job title

2K reviews

5.0

Nov 3, 2025

A great Place to Work

Documentation specialist

Recommend

CEO approval

Business Outlook

Pros

High quality based on Human focus

Cons

No cons by the moment

ZIM Integrated Shipping Services Response

7mo

Thanks for your feedback. We are happy to hear that you have a great experience at ZIM.

2.0

Nov 3, 2025

pressure and poor support

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

- nice colleagues - office well situated

Cons

- change of direction from management - poor credibility - Zim invests in US not in Canada - high pressure with short deadline

ZIM Integrated Shipping Services Response

4mo

Thank you for taking the time to share your feedback with us. We're sorry to hear about your experience. Our goal is to create a supportive and transparent work environment where every team member feels valued, heard, and empowered to grow through our various development programs. To help us address your concerns more effectively we would appreciate if you could share more details directly to: global-recruitment@zim.com. Your insights are invaluable in helping us make ZIM a better place to work.

4.0

Nov 2, 2025

Stable company with innovative thinking and great work-life balance

Talent acquisition specialist

Recommend

CEO approval

Business Outlook

Pros

The company is open-minded for changes and implementations of new tools. It's very important for the company to provide the best service possible and they do it by except the future work and challenges. The work-life balance is great and the company sees the integration between career and personal life crucial to the employee success.

Cons

Non flexible about salary and counter offers

ZIM Integrated Shipping Services Response

4mo

Thank you for sharing your feedback with us. We are happy to hear you are mostly satisfied. As for your concern, please know that we regularly assess the salary range in relation to the benchmark and ensure that it corresponds to the various job description types. If you like to discuss this further, please contact your HR manager for any concern.

Viewing 100 - 102 of 1,728 Reviews

Jobs at ZIM Integrated Shipping Services

Customer Service Representative - Call Center

Junior Finance Analyst

Operations Coordinator