- Management is dated. Most managers are in their late 50's and pushing for retirement.
- Cross training of management every two years means that managers are often appointed to positions that they don't fully understand. Technical decisions are often non-existent.
- The company solves problems by throwing money and people at issues (expertise), rather than developing well thought out plans. This is an issue when the experts in these areas have been cross-trained from other areas six months prior, and don't have the expertise or education to make technical decisions.
- Career and professional development is dependent upon who you know, rather than what you know. If you want stable employment that takes 10-20 years to progress into a management position, this is a great place.
- The company's required educational training sessions are written to a fifth grade learning level, and there's a required number of mind-numbing training hours each year.
- If you work anywhere other than the San Antonio office, you can expect to be released or laid-off when the company experiences financial hardships.
- Benefits are lacking (401k matching is mediocre compared to industry standards, little to no educational opportunity unless you use the in-house company training software, and don't expect compensation for time or effort until you spend 20 years with the company).
