7y
It is difficult to see a review like this. I wish you had provided more information so that we could address the review more accurately. Due to the timing of the review, I can only assume this is related to the schedule change on one of our contracts where we instituted a rotating schedule on a 24/7 mission support contract. On this contract we inherited a program that worked scheduling in a very fluid manner where employees contested to be on the day shift and there was a lack of fairness across the entire team on the ability to work the preferred hours. The attempt to fairly manage the schedule, with individuals working different shift lengths (eight or ten hour shifts) and various days of the week was a significant challenge to ensure we had full operational manning at all hours and all days of the week (particularly weekends). Additionally, perceived favoritism and discrimination was prevalent and communicated by those that did not receive or remain on a preferred shift. To remedy the situation and make the whole process transparent, fair, and efficient for the mission we support, we instituted an eight hour shift that rotated between days, swings and mids every three months and where every employee has every other weekend off. We also instituted over a two month acclimation period (go live date starting in November) so employees had the opportunity to prepare the new schedule and get their affairs in order. Unfortunately we know this change would have some impact on the current workforce but it has always been stated that each employee on this task must be willing and able to work any shift to support the 24/7 mission. With the way things were going, we had issues getting folks to volunteer or adjust schedules for the mission so we instituted this change. If this is not the reason for your review, I would like to speak with you as we take our core values and culture very seriously. I have an open door policy and can be reached any time to discuss.
Respectfully,
Christopher Brewer
Director, ISR Programs
christopher.brewer@zeltech.com
