Question 1

Is Zendesk a good company to work for as a Software Developer?

Accepted Answer

Software Developer professionals working at Zendesk have rated their employer with 3.2 out of 5 stars in 119 Glassdoor reviews. This is a lower than average score with the overall rating of Zendesk employees being 3.6 out of 5 stars. Search open Software Developer Jobs at Zendesk now and start preparing for your job interview by browsing frequently asked Software Developer interview questions at Zendesk.

Question 2

Does Zendesk pay Software Developer employees well?

Accepted Answer

Software Developer professionals rate their compensation and benefits at Zendesk with 3.5 out of 5 stars based on 119 anonymously submitted employee reviews. This is 10.8% worse than the company average rating for salary and benefits. Find out more about Software Developer salaries at Zendesk.

Question 3

How happy are Software Developer professionals working at Zendesk?

Accepted Answer

50% of Software Developer employees at Zendesk would recommend their employer to a friend. This rating has increased by 34% in the past 12 months. Software Developer professionals have also rated Zendesk with a 3.9 rating for work-life-balance, 3.1 rating for diversity and inclusion, 3.3 rating for culture and values and 2.8 rating for career opportunities.

Question 4

What are the top reviewed jobs at Zendesk?

Accepted Answer

Account Executive (169), Software Engineer (127), Senior Software Engineer (93), Sales (55), Business Development Representative (BDR) (45), Sales Development Representative (SDR) (37), Customer Advocate (35), Manager (35), Technical Support Engineer (32), Enterprise Account Executive (28), SMB Account Executive (25), Senior Account Executive (22), Technical Support Specialist Engineer (22), Customer Success Manager (21), Commercial Account Executive (20)

Question 5

What are the pros of working at Zendesk according to real employee reviews?

Accepted Answer

"There are a lot of teams to help you get the answers you need and there are some really great people who work here." ((in 306 reviews)); "As above Zendesk has a great culture based on it's people and trying to do the right thing." ((in 297 reviews)); "Great benefits + work/life balance" ((in 191 reviews)); "Good work life balance most of the time" ((in 148 reviews)); "Good salaries and packages." ((in 67 reviews))

Question 6

What are the cons of working at Zendesk according to real employee reviews?

Accepted Answer

"The biggest issues are the lack of trust in employees and poor management." ((in 74 reviews)); "Poor leadership and being acquired has made a huge negative difference" ((in 65 reviews)); "There were frequent Layoffs this past years" ((in 60 reviews)); "Lack of experience that some managers have who may be out of their depth?" ((in 43 reviews)); "There are no career progression plans and no promotions." ((in 19 reviews))

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Kind people, but culture impacted by private equity acquisition

Strong culture and smart leadership, but marketing struggles

Great Company, Great Office

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