Zillow Rentals Sales reviews

1.0

Be the first to recommend this company

(4 total reviews)
avatar

Jeremy Wacksman

Not enough data to show CEO approval

71% positive business outlook

Reviews by job title

4 reviews
1.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Zillow is overall a great product, it literally trumps anything else.

Cons

The work culture is very toxic. Management does not support the workers. People feel a lot of pressure and there is no good balance between work and life. It is hard to stay happy here.

avatar
Zillow Response
3w
Thank you for taking the time to share your review. We’re glad to hear that you believe in Zillow’s product and the impact it has for our customers. We also hear your concerns around culture, leadership and work-life balance. Those experiences matter, and we appreciate you being candid about yours. Confidential resources and support are available through AllVoices and HR Business Partners, with additional information available on the company intranet. Thank you again for your thoughts.
1.0
Sep 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Benefits are ok and there is some travel with the role. It's a simple sale process.

Cons

- Base and OTE are very, very below market averages - Commission is capped (don't let recruiters lie to you that it's uncapped) - Quota changes every single quarter. Their decision making process is entirely reactionary. After a partnership announcement, they increased quota 200% and territories remained the same. - They hired a bunch of sales reps after the partnership announcement and tanked attainment - If you miss 1 quarter, you're immediately put on PM (yes, really!) - Most customer support is offshore, so be prepared to deal with a lot of pissed off customers - In the sales org, you'll act as support, administrators, and debt collectors since leaders won't invest in departments - There are no formal processes or guidelines for promotion. You have to "be a good cultural fit" in order to be promoted, even if you're exceeding attainment.

avatar
Zillow Response
9mo
Thank you for sharing your experience. It’s clear something isn’t landing the way it should be, and we appreciate you shining a light on it. We take feedback like this seriously and would like the chance to learn more — feel free to reach out at careers@zillowgroup.com,
3.0
Apr 21, 2020
Recommend
CEO approval
Business Outlook

Pros

Zillow has been a a great company to work for and from am executive level they are handling the COVID-19 crisis the best that they can. They are keeping employees updated and informed.

Cons

First and foremost management doesn't trust employees while they are working from home. The constant check ins, daily reports and hours of meetings a day make it impossible to get your job completed. Second of all, there is obviously a fear that we are not going to hit our revenue for the quarter and the pressure is intense. They want us in meetings all day but also to push as hard as possible to be doing our most. This is causing a horrible work from home experience. I feel like management is forgetting that we are having to work in uncharted territory and are expecting business as usual. I don't have time to eat let alone to get up and stretch. I'm so stressed I can't function when I'm not working and I'm having burnout. We are working our hardest and doing the best we can.

avatar
Zillow Response
6y
Thank you for review - teams are working hard to adapt to this environment and there will be bumps. We take all feedback seriously and will follow-up. If you would like to connect directly please reach out to me at dans@zillowgroup.com . With our commitment to extend WFH we will continue to improve and will need your input to do so.
Viewing 1 - 3 of 4 Reviews

Glassdoor has 2,704 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.