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Zoom Communications

Engaged Employer

Zoom Communications reviews

3.6

61% would recommend to a friend

(2,000 total reviews)
avatar

Eric S. Yuan

76% approve of CEO

51% positive business outlook

Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 2,000 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Sep 15, 2024
Recommend
CEO approval
Business Outlook

Pros

Used to have many at the start. All of them were removed when people got laid off. Only pro I see now is 16 week paternity leave and decent pay

Cons

Too much micro-management Blind trust in AI Lacking clarity on future Poor leadership

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Zoom Communications Response
1y
Thank you for sharing your experience at Zoom. We’re glad to hear that you appreciate the paternity leave and find the pay to be decent. We understand your perspectives about micro-management, the reliance on AI, lack of clarity on the company’s future, and leadership challenges. Your feedback is important as we move forward. Thank you for your ongoing contributions to the team. If you have further insights or would like to discuss your experience in more detail, please feel free to reach out to us at engagement@zoom.us.
4.0
Sep 15, 2024

They are the best at what they do

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Impressive Product with competitive edges

Cons

I want a more productive on-boarding experience.

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Zoom Communications Response
1y
Thank you for sharing your experience at Zoom. We’re glad to hear that you find our product impressive and appreciate its competitive edge. Thank you for taking the time to provide this feedback, we are continually working to improve and evolve as a team. Thank you for your contributions to the team.
2.0
Sep 12, 2024

Hectic work life

Recommend
CEO approval
Business Outlook

Pros

Opportunity to learn diverse skills, there's often room for creativity but in a faster environment with the expectation to deliver results.

Cons

Long Hours, High Workload and Intense work demands leading to burnout and poor work-life balance.

avatar
Zoom Communications Response
1y
Thank you for sharing your experience working with us at Zoom. We’re glad to hear that you valued the opportunity to learn diverse skills and found room for creativity in your role. Your feedback is important as we work to address these challenges and create a more supportive environment for our teams. Thank you for your contributions during your time with us. We wish you all the best in your future endeavors. If you’d like to discuss your experience further, please feel free to reach out to us at engagement@zoom.us.
Viewing 325 - 327 of 2,000 Reviews

Glassdoor has 2,196 Zoom Communications reviews submitted anonymously by Zoom Communications employees. Read employee reviews and ratings on Glassdoor to decide if Zoom Communications is right for you.