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Zoom Communications

Engaged Employer

Zoom Communications reviews

3.6

61% would recommend to a friend

(2,000 total reviews)
avatar

Eric S. Yuan

76% approve of CEO

51% positive business outlook

Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 2,000 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Jul 18, 2024

Hostile Environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote or hybrid working, otherwise None.

Cons

No clarity on the overall direction. Very weak leadership who does heavy micromanage. Toxic environment, no trust on the teams.

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Zoom Communications Response
1y
Thank you for taking the time to share your feedback. We appreciate your candidness and your commitment to Zoom over the past 3-4 years. It’s unfortunate you feel this way about your experience. We value clarity, strong leadership, and a positive working environment, and your perspective is important to us. We’d like to learn more about your specific experiences and discuss how we can address these issues, as we take them very seriously. Please reach out to us at engagement@zoom.us so we can have a more in-depth conversation. Thank you for helping us strive for continuous improvement.
5.0
Jul 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Good work culture and management

Cons

No cons experienced as such

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Zoom Communications Response
1y
Thank you for sharing your positive experience at Zoom. We’re thrilled to hear that you enjoy our work culture and management. Your feedback is incredibly valuable as it helps reinforce our commitment to providing a supportive and positive work environment for all Zoomies. If you ever have any suggestions or further feedback, please don’t hesitate to reach out to us at engagement@zoom.us.
3.0
Jul 13, 2024
Recommend
CEO approval
Business Outlook

Pros

I get to work remotely, pay is alright when considering stock options, my boss doesn’t micromanage.

Cons

Seems like leadership is majorly disconnected from the overall sentiment and reality of daily life for employees & instead of slowing down to better the product(s), continues to barrel us into too-fast changes and updates causing problems with the product and pain for us in customer facing roles.

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Zoom Communications Response
1y
Thank you for taking the time to share your experience at Zoom. We appreciate your candid feedback and your dedication to the company over the past several years. We’re glad to hear you value the opportunity to work remotely, the compensation including stock options, and the autonomy from your manager. Your positive remarks are important to us as they highlight aspects of our work environment that we proudly strive to maintain. We also acknowledge your perspective about leadership, the pace of changes, and the impact on customer-facing roles. It's unfortunate that you feel this way, and we take your feedback seriously. We are continuously working to bridge any gaps in communication and ensure that our strategies align with the needs and realities of our team members. Your suggestions about slowing down product updates and differentiating our offerings are noted, and we will consider them as we move forward. If you have more insights or would like to discuss further, we encourage you to reach out to us at engagement@zoom.us. Your feedback is key in helping us improve and provide a better experience for all Zoomies. We appreciate your commitment to our company.
Viewing 391 - 393 of 2,000 Reviews

Glassdoor has 2,196 Zoom Communications reviews submitted anonymously by Zoom Communications employees. Read employee reviews and ratings on Glassdoor to decide if Zoom Communications is right for you.