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Zoom Communications

Engaged Employer

Zoom Communications reviews

3.6

61% would recommend to a friend

(2,000 total reviews)
avatar

Eric S. Yuan

76% approve of CEO

51% positive business outlook

Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 2,000 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Jul 10, 2024

Business Development Rep

Recommend
CEO approval
Business Outlook

Pros

Benefits, work life balance, fun co workers

Cons

Office Politics, average pay, wrong people in the wrong roles, refusing to fill roles internally and continually chose to go with outside hires, some of whom were not qualified. Bad culture; if you aren't good at sucking up to the right people, you'll have no chance. Zoom says they "care", but leadership mostly cares about protecting themselves and promoting their "friends", even if they are not qualified.

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Zoom Communications Response
1y
We appreciate you taking the time to share your feedback. Thank you. We're glad to hear you appreciated the benefits, work-life balance, and the camaraderie with your fellow team members during your time at Zoom. We’re sorry to learn about your perspective regarding office politics, hiring practices, and workplace culture. It's disheartening to hear that you felt leadership was disconnected and that internal promotions were overlooked. These are serious issues to us, and your perspective is invaluable as we strive to create a fair and supportive environment for everyone. Your advice about trusting our workers and reassessing the return-to-office policy is noted. We are committed to continuous improvement and transparency, and feedback like yours is essential in driving meaningful dialogue and consideration. If you’re open to discussing your experience further, please reach out to us at engagement@zoom.us. Your insights can help us better understand and address these challenges. Thank you again for your contributions to Zoom, and we wish you all the best in your future endeavors.
2.0
Jul 8, 2024

Sales No Commissions

Recommend
CEO approval
Business Outlook

Pros

Medical Benefits is up to 3 free dependents ,

Cons

They dont give incentives for the sales you created that is below 100 .

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Zoom Communications Response
1y
Thank you for sharing your experience at Zoom. We’re glad to hear that you appreciate our medical benefits, including coverage for dependents. The well-being of our Zoomies and their families are important to us. We appreciate your feedback and we are committed to continuously improving our processes and practices. If you have further insights or would like to discuss your experience in more detail, please reach out to us at engagement@zoom.us. Thank you for your contributions over the past few years and for helping us strive to make Zoom a better place for everyone.
1.0
Jul 5, 2024

Look for options

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I can not find any

Cons

Highly politicized organization. No Transparency. The Manager can get u in trouble anytime to save himself.

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Zoom Communications Response
1y
Thank you for sharing your feedback. We are sorry to hear about your experience and take feedback regarding transparency and workplace politics seriously. We strive to create a fair and transparent environment and would like to learn more about your specific concerns. Please reach out to us at engagement@zoom.us so we can discuss this with you further.
Viewing 397 - 399 of 2,000 Reviews

Glassdoor has 2,196 Zoom Communications reviews submitted anonymously by Zoom Communications employees. Read employee reviews and ratings on Glassdoor to decide if Zoom Communications is right for you.