Is Zoom Communications a good company to work for?

Zoom Communications has an overall rating of 3.6 out of 5, based on over 2,197 reviews left anonymously by employees. This rating has been stable over the past 12 months. 62% of employees would recommend working at Zoom Communications to a friend and 52% have a positive outlook for the business. The best reviews about Zoom Communications have been left by employees working as Solutions Engineer , Online Account Executive and Developer Advocate .

Does Zoom Communications pay their employees well?

According to anonymously submitted Glassdoor reviews, Zoom Communications employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Zoom Communications. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Zoom Communications?

62% of Zoom Communications employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Zoom Communications 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Zoom Communications?

Account Executive (297) , Software Engineer (83) , Technical Support Engineer (68) , Sales (55) , Customer Success Manager (36) , Business Development Representative (BDR) (30) , Senior Software Engineer (29) , Account Manager (27) , Devops Engineer (26) , Senior Account Executive (26) , Solutions Engineer (26) , Sales Manager (22) , Online Account Executive (19) , Product Manager (18) , Software Development Engineer (16)

What are the pros of working at Zoom Communications according to real employee reviews?

"Yes the product is great but its the people and the culture that makes all the difference." ((in 284 reviews)); "great benefits and stock options (RSU's)" ((in 192 reviews)); "Most people are great and collaborative." ((in 134 reviews)); "Good work life balance since I started" ((in 85 reviews)); "Pay is good and competitive; generous with promotions." ((in 81 reviews))

What are the cons of working at Zoom Communications according to real employee reviews?

"Constant layoffs" ((in 48 reviews)); "No 401k match but that's it" ((in 19 reviews)); ""Long hours and unpredictability in the beginning when you get used to the culture"" ((in 17 reviews)); "There is no training or guidance whatsoever, only yelling and blame." ((in 9 reviews)); "Rampant favoritism on your face nowadays within the group." ((in 6 reviews))

What are employees saying about Zoom Communications layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Zoom Communications layoffs and their outlook for job security at Zoom Communications in 2026.

What are the top reviewed Zoom Communications locations?

San Jose , Denver , Atlanta , Overland Park , New York , San Francisco , Austin , Santa Barbara , Seattle , Chicago , Kansas City , Los Angeles , Raleigh , Boston , Kansas City , Washington , San Diego , Miami , Orlando , Dallas , Houston , California , Alpharetta , Charlotte , Indianapolis , Santa Clara , Santa Cruz , Portland , Newark , Phoenix

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Zoom Communications

Zoom Communications reviews

3.6

62% would recommend to a friend

(2,001 total reviews)

Eric S. Yuan

77% approve of CEO

52% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.6

Work/Life balance

3.5

Diversity & inclusion

3.4

Culture & values

3.2

Career opportunities

2.9

Senior management

Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 2,001 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

May 16, 2024

Zoom

Operations

Recommend

CEO approval

Business Outlook

Pros

Remote work, flexible schedule, low compensation.

Cons

No upward movement. Distinct lack of transparency from leadership.

Zoom Communications Response

Thank you for sharing your experience at Zoom. We’re glad to hear that you appreciate the remote work options and flexible schedule, reflecting our commitment to fluid harmony for our team members through life balance and flexibility. We appreciate you taking the time to share your perspective on upward movement, and transparency from leadership. Your insights are valuable as we move forward and have been noted. If you have any further insights or suggestions, we encourage you to reach out to us directly at engagement@zoom.us. Thank you for your contributions to the Zoom team.

5.0

May 15, 2024

Worth it

Technical support engineer tier ii

Recommend

CEO approval

Business Outlook

Pros

Stock stock stock stock stock

Cons

High volume of actual work compared to other similar jobs

Zoom Communications Response

Thank you for sharing your experience at Zoom! We’re pleased to hear that you valued the stock options during your time with us. We understand that the high volume of work can be challenging. Your feedback is important to us as we strive to create a balanced work environment for all our team members. We appreciate your advice to management. Thank you for your contributions to the Zoom team, and we wish you all the best in your future endeavors.

3.0

May 14, 2024

good company to work for

Software engineer

Recommend

CEO approval

Business Outlook

Pros

nice work culture, frequent company updates meeting

Cons

poor upper management, frequent changes in decisions

Zoom Communications Response

Thank you for sharing your experience as a Software Engineer. We're happy to hear that you enjoy our work culture and find the frequent company updates valuable. We acknowledge your outlooks regarding upper management and the frequent changes in decisions. If you have any further feedback, please reach out to us at engagement@zoom.us. Thank you for your continued contributions working with us.

Viewing 436 - 438 of 2,001 Reviews

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Zoom Communications

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