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      Zoom Communications

      Engaged Employer

      Zoom Communications reviews

      3.6

      61% would recommend to a friend

      (1,993 total reviews)
      avatar

      Eric S. Yuan

      76% approve of CEO

      49% positive business outlook

      Ratings by demographic groups

      Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 1,993 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Reviews by job title

      2K reviews
      5.0
      Jun 3, 2025

      Great but growing pains

      Junion software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company that actually values their employees as well as their customers. Plenty of opportunity to grow at least in my org. Best part may be the culture. It all starts from the top and the CEO really sets the pace.

      Cons

      Growing pains. As the company grows, things change. You start to notice the family-ness is getting less and less however its signs of growth that any company struggles with. Just have to ride it out.

      avatar
      Zoom Communications Response
      1y
      Thanks for sharing this thoughtful review. It's encouraging to hear that you feel valued and see opportunities for growth, especially within your team. Noting that culture starts at the top is a powerful point. Growing pains are a natural part of scaling, and your perspective on riding it out shows both realism and commitment.
      4.0
      May 30, 2025

      Supportive team, strong benefits, but frequent restructures

      Solutions architect
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team, dedicated and talented colleagues who care about the work. Excellent benefits, including flexibility and support for work-life balance.

      Cons

      Zoom fatigue is real, and frequent restructurings have disrupted team morale and long-term planning

      avatar
      Zoom Communications Response
      1y
      It’s great to hear you had a supportive team and access to strong benefits that supported work-life balance. Like many fast-evolving companies, ongoing changes can sometimes create uncertainty, and it's understandable that shifts in structure may have affected long-term planning. Your perspective highlights the importance of clear communication and continuity during periods of growth.
      3.0
      May 27, 2025

      Layoffs

      Analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, easy and flexible, nice team

      Cons

      Layoffs are always big in tech

      avatar
      Zoom Communications Response
      1y
      Thanks for sharing your experience. We're glad to hear you found the remote work environment flexible and enjoyed working with a supportive team. Zoom aims to foster a culture of collaboration and trust, and it’s great to know that came through during your time with us. We appreciate your contributions and wish you continued success in your career journey.
      Viewing 133 - 135 of 1,993 Reviews
      Related searches: Zoom Communications jobs | Zoom Communications salaries | Zoom Communications benefits | Zoom Communications interviews | Zoom Communications conversations
      ReviewsZoom Communications reviews

      Glassdoor has 2,189 Zoom Communications reviews submitted anonymously by Zoom Communications employees. Read employee reviews and ratings on Glassdoor to decide if Zoom Communications is right for you.