Is Zoom Communications a good company to work for?

Zoom Communications has an overall rating of 3.6 out of 5, based on over 2,197 reviews left anonymously by employees. This rating has been stable over the past 12 months. 62% of employees would recommend working at Zoom Communications to a friend and 52% have a positive outlook for the business. The best reviews about Zoom Communications have been left by employees working as Solutions Engineer , Online Account Executive and Developer Advocate .

Does Zoom Communications pay their employees well?

According to anonymously submitted Glassdoor reviews, Zoom Communications employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Zoom Communications. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Zoom Communications?

62% of Zoom Communications employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Zoom Communications 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Zoom Communications?

Account Executive (297) , Software Engineer (83) , Technical Support Engineer (68) , Sales (55) , Customer Success Manager (36) , Business Development Representative (BDR) (30) , Senior Software Engineer (29) , Account Manager (27) , Devops Engineer (26) , Senior Account Executive (26) , Solutions Engineer (26) , Sales Manager (22) , Online Account Executive (19) , Product Manager (18) , Software Development Engineer (16)

What are the pros of working at Zoom Communications according to real employee reviews?

"Yes the product is great but its the people and the culture that makes all the difference." ((in 284 reviews)); "great benefits and stock options (RSU's)" ((in 192 reviews)); "Most people are great and collaborative." ((in 134 reviews)); "Good work life balance since I started" ((in 85 reviews)); "Pay is good and competitive; generous with promotions." ((in 81 reviews))

What are the cons of working at Zoom Communications according to real employee reviews?

"Constant layoffs" ((in 48 reviews)); "No 401k match but that's it" ((in 19 reviews)); ""Long hours and unpredictability in the beginning when you get used to the culture"" ((in 17 reviews)); "There is no training or guidance whatsoever, only yelling and blame." ((in 9 reviews)); "Rampant favoritism on your face nowadays within the group." ((in 6 reviews))

What are employees saying about Zoom Communications layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Zoom Communications layoffs and their outlook for job security at Zoom Communications in 2026.

What are the top reviewed Zoom Communications locations?

San Jose , Denver , Atlanta , Overland Park , New York , San Francisco , Austin , Santa Barbara , Seattle , Chicago , Kansas City , Los Angeles , Raleigh , Boston , Kansas City , Washington , San Diego , Miami , Orlando , Dallas , Houston , California , Alpharetta , Charlotte , Indianapolis , Santa Clara , Santa Cruz , Portland , Newark , Phoenix

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Zoom Communications

Zoom Communications reviews

3.6

62% would recommend to a friend

(2,001 total reviews)

Eric S. Yuan

77% approve of CEO

52% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.6

Work/Life balance

3.5

Diversity & inclusion

3.4

Culture & values

3.2

Career opportunities

2.9

Senior management

Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 2,001 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Mar 16, 2018

Incredible Company!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-The company culture is one of the best that I've ever experienced! -Fantastic benefits -Free lunch -Grade-A, top-notch management team

Cons

Honestly, I can't think of any. It's such an incredible place to work! Check out the other reviews, they pretty much say the same thing!

5.0

Mar 16, 2018

Business Development Representative

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-Visionary yet humble CEO -Culture of pure teamwork, constant learning, and delivering happiness -Products that are changing the way businesses and organizations do work -Light-years ahead of the comp -TRANSPARENCY

Cons

-Growing so fast that it's difficult to remember the names of new hires you meet each week -Too easy to beat the new hires at ping pong

5.0

Mar 16, 2018

Uniquely positive company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Senior management genuinely care about customers and employees and are very determined to maintain the very positive attitude and culture. This is a refreshing place to work.

Cons

Hyper growth while a good thing can sometimes get overwhelming.

Viewing 1897 - 1899 of 2,001 Reviews

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Senior Financial Analyst

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Zoom Communications

Zoom Communications reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Incredible Company!

Business Development Representative

Uniquely positive company

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