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Zoom Communications

Engaged Employer

Zoom Communications reviews

3.6

62% would recommend to a friend

(2,001 total reviews)
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Eric S. Yuan

77% approve of CEO

52% positive business outlook

Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 2,001 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
5.0
Jan 19, 2022

Let's get it done!

Recommend
CEO approval
Business Outlook

Pros

Inclusive culture, positive vibes from everyone, enthusiastic about customers and products. Move fast, learn, build and break to improve stuff. Honest and transparent C-suite, which is refreshing!

Cons

A bit disorganized and fewer processes which is not necessarily a bad thing tbh, sliding share price since last year sigh!

5.0
Jan 18, 2022
Recommend
CEO approval
Business Outlook

Pros

From the CEO down, leadership has been authentic and made best efforts to walk the walk. They answer hard questions/comments from employees, come up with solutions, then actually up and make sure it is working. For example, "No [Internal] Meeting Wednesdays." People were feeling burned out with meetings and they implemented this policy. While it was probably never meant to be a black and white rule, I guess it wasn't always being respected by different layers in the org. So the leadership has continued to revisit it and ensure it is actually being respected (even if there are some that don't follow it still). My managers have also embodied these traits, even being proactive about noticing things like late meetings for our timezone, then reaching out to let us know we can push to have it recorded to respect our evenings. I've yet to have an issue with a coworker, so far pretty much everyone has been talented and pleasant to work with. At least on my team, working remotely has been part of the DNA of the team, so I don't feel disadvantaged in any way being remote even in a different time zone than most. The core "delivering happiness" value is also seen in our benefits. There may not be the same, perhaps excessive, benefits compared to other big tech companies, but they are still really good from my perspective. They feel generous and intentional.

Cons

Day to day work as an engineer leaves a bit to be desired. So many engineers and cross-functional team members are new to Zoom from the last year or two. There is a a lack of institutional knowledge in a lot of areas that leads to a fair amount of inefficiency with the product development process. Little information to go on at times, little dev environment or biz requirement issues that are hard to find someone that has the answers, etc. It has been somewhat difficult to drive significant fulfillment from the day-to-day work personally, so far. Working with coworkers on the opposite side of the globe is difficult as well. While we do have support for maintaining a work-life balance, it is difficult to balance maintaining boundaries but also coordinating to ensure project success. That being said, I don't believe this is unique to Zoom, and do believe in the active work being done to improve matters.

5.0
Jan 18, 2022

Amazing Culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-remote work -fast paced -great benefits -global upbeat culture -cutting edge

Cons

-no company 401k match program

Viewing 1906 - 1908 of 2,001 Reviews

Glassdoor has 2,197 Zoom Communications reviews submitted anonymously by Zoom Communications employees. Read employee reviews and ratings on Glassdoor to decide if Zoom Communications is right for you.