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Zoom Communications

Engaged Employer

Zoom Communications reviews

3.6

61% would recommend to a friend

(1,995 total reviews)
avatar

Eric S. Yuan

75% approve of CEO

50% positive business outlook

Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 1,995 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Mar 3, 2025
Recommend
CEO approval
Business Outlook

Pros

All the pros get overweighed by the amount of stress we face here

Cons

Very Poor work life balance. 12hrs working day is a routine here and can go to 16hrs as well. It leads to health issues and company has been seeing this in yearly reviews as well but no action is taken. Work on weekends as well No growth as there are no levels for Software engineers like Senior or Staff etc. You will always be software engineer. Leadership is not supportive, They just get work on your plate with unrealistic timelines and would grill you with followups on task completion. Managers shouting at you with rude language is a norm here

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Zoom Communications Response
1y
We recognize the challenges you’ve outlined and regret that your experience at Zoom has been impacted by long hours, stress, and a lack of career progression. Work-life balance and employee well-being are important, and it’s concerning to hear that these issues have persisted despite feedback in reviews. If you would like to discuss your experience further, we encourage you to reach out at engagement@zoom.us. Your feedback is valuable, and we appreciate your contributions to the team.
5.0
Feb 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Good environment! Good people! Good care

Cons

The company no revenue increase

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Zoom Communications Response
1y
We’re glad to hear that you appreciate the work environment, colleagues, and supportive culture at Zoom. We understand your perspective on revenue growth. Staying competitive and driving innovation remain key priorities as we navigate the evolving market. Thank you for your ongoing contributions.
Viewing 202 - 204 of 1,995 Reviews

Glassdoor has 2,191 Zoom Communications reviews submitted anonymously by Zoom Communications employees. Read employee reviews and ratings on Glassdoor to decide if Zoom Communications is right for you.