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Zoom Communications

Engaged Employer

Zoom Communications reviews

3.6

61% would recommend to a friend

(1,999 total reviews)
avatar

Eric S. Yuan

75% approve of CEO

50% positive business outlook

Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 1,999 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
4.0
Nov 7, 2024
Recommend
CEO approval
Business Outlook

Pros

Zoom is a great company to work for

Cons

The teams are all over the place and different time zoom makes it hard to get support quickly

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Zoom Communications Response
1y
Thank you for sharing your experience as a customer success manager at Zoom. We’re glad to hear that you find Zoom a great company with valuable learning opportunities. We understand your outlook about the challenges in obtaining quick support due to team distribution across time zones. Your feedback is important, and we’ll continue to explore ways to improve cross-team communication and support responsiveness. Thank you for your ongoing contributions to the team.
5.0
Nov 7, 2024

Best place to work

Recommend
CEO approval
Business Outlook

Pros

Awesome benefits, No micro management

Cons

Not much employee engagement activities

avatar
Zoom Communications Response
1y
Thank you for sharing your experience as a long-standing Account Executive at Zoom. We’re thrilled to hear that you find Zoom to be an excellent place to work, with great benefits and a supportive management approach. We understand your feedback regarding employee engagement activities. Your suggestion to allocate a budget for engagement and offsite events is valuable, and we’ll consider it as we look for ways to enhance the employee experience. Thank you for your ongoing dedication to Zoom.
5.0
Nov 5, 2024
Recommend
CEO approval
Business Outlook

Pros

100% WFH, Good culture, Happiness

Cons

Layoff, limited access to tools.

avatar
Zoom Communications Response
1y
Thank you for sharing your experience at Zoom. We’re glad to hear that you appreciated the fully remote work arrangement, positive culture, and the focus on employee happiness. We understand your perspectives about changes in employment and limited access to tools. Your feedback is important as we work to ensure stability and better resource access for our teams. Thank you for your contributions during your time with us, and we wish you all the best in your future endeavors.
Viewing 286 - 288 of 1,999 Reviews

Glassdoor has 2,195 Zoom Communications reviews submitted anonymously by Zoom Communications employees. Read employee reviews and ratings on Glassdoor to decide if Zoom Communications is right for you.