Just don't plan on sticking around for long. Let this be your introduction into healthcare and learn as much as you can, but this is not a long term position. As an associate, you will start at around $13.00/hr and receive a $.50 raise every 6 months, barring some logistical complications that may set your raise back to between 1 month and never. There is little upward mobility. The company is focused on it's vision and not who helps it get there. A culture of fear permeates HQ. Who will be "phased out" next, or leave on a day's notice after years or service because of "fundamental differences"? Who will be publicly humiliated during today's meeting?
In clinic, employees feel under-appreciated and under-heard. Decisions that directly affect only the clinic staff are made without their input, or thought to the direct effects on those at the "face" of ZOOM+. There is no compromise or negotiation. "Business decisions" are made that sacrifice the very core values on which ZoomCare was built and force associates and providers into uncomfortable situations. Promises are made and not kept. There is often less walk than talk.
The clinic associate role used to be filled with intelligent, goal-oriented individuals, many of whom were interested in or actively pursuing a degree or career in healthcare. Things have changed, most have left in search of something more substantial, and the value of a competent clinic associate has been obviously decreased, leaving many providers frustrated.
ZOOM+ is a company full of visionary ideas, intelligent minds, and caring, compassionate, disappointed employees who believe in what they do, but would simply like to be treated better.
