ZoomCare reviews

2.8

34% would recommend to a friend

(381 total reviews)
avatar

Jeff Fee

37% approve of CEO

24% positive business outlook

ZoomCare has an employee rating of 2.8 out of 5 stars, based on 381 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ZoomCare employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

381 reviews
4.0
Oct 21, 2020

Zoomy!

Recommend
CEO approval
Business Outlook

Pros

Friendly people -- collaborative, fast-paced environment -- quick decision making -- constant innovation -- lots of autonomy -- ability to make an impact/influence.

Cons

Not necessarily a con, but there is a lot of change. Employees must be willing to shift gears and adapt as processes, protocol, and tools are all dynamic and ever-evolving. There is a lot of pressure to move fast, and sometimes the byproduct of that is inefficiency through duplication of/wasted effort, ad hoc tactics, and manual reporting.

5.0
Oct 8, 2020
Recommend
CEO approval
Business Outlook

Pros

Great systems/applications in place, Positive Executive leadership team, fun culture, great people and the best fastest care I've ever received as a patient!

Cons

Same growing pains most newer companies experience with growth and scale, just takes time and we will get there!

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ZoomCare Response
5y
Thank you for your comments and we are pleased you are enjoying our unique culture and working with an awesome team who is busy disrupting traditional healthcare!
1.0
Sep 22, 2020

EXTREME CAUTION!!

Recommend
CEO approval
Business Outlook

Pros

Schedule-3.5 days off, SOME really kind coworkers, amazing get in the door experience(on a resume) for someone interested in healthcare

Cons

Very hostile management & coworkers, toxic work culture(reporting each other to management & management using that gossip against you), upper management would rather spend money on hats and beanies for employees than give hazard pay or proper PPE. The fantasy that is zoom+care fades fast within a few shifts when you notice the number of holes in the business model. If at any time someone drops the ball a patient experiences delays/disruption in their care and they still have not figured out how to prevent that. They could start with hiring more staff to be in a clinic, it's absurd that at all times the only people in a clinic is one clinic associate to 1 to 2 providers. The after care team (help team) are incredibly stressed as well taking 100s of calls daily themselves. No wonder the burn-out and turnover rate is so high in the company. Keep in mind that you might be asked to move around A LOT, they'll ask you very last minute to drive across town to cover a shift and you won't be getting paid as a float. You're expected to wear multiple hats and not be compensated as such. Not everyone will tell you, but most people leave because they find out they are being ripped off and find a job that will pay them much better wearing just one of those hats. Before you join do yourself a favor and look for a better job.

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ZoomCare Response
5y
Caring for our employees is one of ZOOM+Care's core values, which is why we worked diligently to keep all of our team on staff, despite the impact of COVID-19 on our business. Our teams worked weekends and late into the night to ensure our providers and staff were protected, even during national shortages of PPE, and we appreciate everyone and with a great deal of gratitude. We're proud of how our team has pulled through and continued to deliver unparalleled care to the patients who rely on us. The hats and beanies–that so many on our staff had requested– were just one way to express our appreciation for our team's efforts through these trying times. Reinventing healthcare is no easy feat, and our commitment to both patient and staff is why ZOOM+Care has recently grown to 600+ employees and why many so many choose ZOOM+Care's unique system after experiencing the significant shortcomings of traditional healthcare.
Viewing 208 - 210 of 381 Reviews

Glassdoor has 392 ZoomCare reviews submitted anonymously by ZoomCare employees. Read employee reviews and ratings on Glassdoor to decide if ZoomCare is right for you.