ZoomCare reviews

2.8

34% would recommend to a friend

(381 total reviews)
avatar

Jeff Fee

37% approve of CEO

24% positive business outlook

ZoomCare has an employee rating of 2.8 out of 5 stars, based on 381 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ZoomCare employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

381 reviews
5.0
Aug 22, 2025

Best work-life balance I have ever had

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A lot of flexibility to work around schedules for childcare, appointments, etc. I feel supported and respected by my colleagues as well as my supervisor. I feel I am paid fairly for my experience and job duties.

Cons

Maternity leave could be better! It is also a newer company, so change is always happening which could be a con for some folks.

5.0
Aug 22, 2025
Recommend
CEO approval
Business Outlook

Pros

The people are truly the highlight — smart, humble, supportive, and fun to work with. There’s a strong emphasis on work-life balance, and I appreciate the flexibility around where and how we work. Benefits are competitive, and there are great opportunities for growth if you’re proactive.

Cons

No company is perfect, and ZoomCare is still evolving in some areas. More defined career paths in certain departments would be helpful, and some processes could be streamlined as we grow. I believe leadership is aware and actively working on these things.

2.0
Aug 19, 2025
Recommend
CEO approval
Business Outlook

Pros

• Remote work options provide some flexibility. • A handful of dedicated peers who genuinely care about patients and colleagues. • Benefits are competitive on paper.

Cons

• Inexperienced management. Supervisors lack leadership training and rely on intimidation rather than coaching. Instead of providing feedback in real time, mistakes are monitored and stockpiled to justify discipline. • Retaliatory culture. Employees who raise legitimate concerns about pay equity or policy inconsistencies face disproportionate scrutiny and micromanagement. • Pay inequity. New hires are consistently offered higher wages than existing staff, with no transparent structure for internal adjustments. Performance and tenure are undervalued, leading to resentment and turnover. • Policy inconsistency. Processes change frequently without proper documentation, yet employees are disciplined for not following rules that were never clearly established. Written guidelines are often retroactively edited to match management’s narrative. • Lack of HR neutrality. HR positions itself as a support function but ultimately defers to management, delaying or minimizing employee concerns rather than addressing them objectively. • Micromanagement disguised as oversight. Leadership monitors staff activities excessively while failing to set clear expectations or prioritize meaningful productivity. • Constant reminders of financial instability. Leadership regularly emphasizes that the company is “not profitable,” creating an environment of insecurity rather than motivation.

Viewing 25 - 27 of 381 Reviews

Glassdoor has 392 ZoomCare reviews submitted anonymously by ZoomCare employees. Read employee reviews and ratings on Glassdoor to decide if ZoomCare is right for you.