Is ZoomInfo a good company to work for?

ZoomInfo has an overall rating of 3.8 out of 5, based on over 2,280 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 72% of employees would recommend working at ZoomInfo to a friend and 63% have a positive outlook for the business. The best reviews about ZoomInfo have been left by employees working as Learning and Development Manager , Director and Sales Manager .

Does ZoomInfo pay their employees well?

According to anonymously submitted Glassdoor reviews, ZoomInfo employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at ZoomInfo. This rating has been stable over the past 12 months.

How satisfied are employees working at ZoomInfo?

72% of ZoomInfo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ZoomInfo 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at ZoomInfo?

Sales Development Representative (SDR) (221) , Account Executive (168) , Account Manager (125) , Software Engineer (55) , Customer Success Manager (48) , Sales Development Representative (44) , Senior Software Engineer (43) , Research Analyst (32) , Product Manager (26) , Manager (25) , Sales (24) , Sales Manager (24) , Customer Success Manager (CSM) (20) , Director (19) , Marketing (18)

What are the pros of working at ZoomInfo according to real employee reviews?

"people are great and fun to work with cutting" ((in 230 reviews)); "Culture is great and they promote from within." ((in 178 reviews)); "There is great leadership in place and extremely rapid growth along with great stability." ((in 124 reviews)); "ZoomInfo also offers unlimited PTO and great benefits along with an attainable quota." ((in 101 reviews)); "Good pay and my life changed a lot after joining here." ((in 98 reviews))

What are the cons of working at ZoomInfo according to real employee reviews?

"Software has many bugs leading to a ton of customer service work poor management constant changes" ((in 76 reviews)); "Makes you wonder why so many changes and layoffs/ transitions when your pivot is not producing any result." ((in 39 reviews)); "There is clear and present favoritism and nepotism within the company, directors/managers are allowed to hire friends and former colleagues from places like Staples and Lionbridge and allow them to report directly to them and are paid far more money than those that worked there way up internally." ((in 13 reviews)); "Long hours, weekend work, and new prospect calls every 30 minutes" ((in 11 reviews)); "Management will not make you feel good about taking time off and there are multiple blackout dates throughout the year." ((in 11 reviews))

What are employees saying about ZoomInfo layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ZoomInfo layoffs and their outlook for job security at ZoomInfo in 2026.

What are the top reviewed ZoomInfo locations?

Vancouver , Waltham , Boston , Bethesda , Grand Rapids , Conshohocken , Portland , New York , Philadelphia , San Francisco , Washington , Los Angeles , Seattle , Atlanta , Chicago , Austin , San Diego , Dallas , Denver , Israel , Jersey City , Boise , Salt Lake City , Phoenix , California City , Bellevue , Saint Petersburg , Tampa , Park City , Arlington

ZoomInfo reviews

3.8

72% would recommend to a friend

(2,232 total reviews)

Henry Schuck

76% approve of CEO

63% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Compensation and benefits

3.8

Career opportunities

3.7

Culture & values

3.7

Work/Life balance

3.6

Senior management

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,232 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Jul 24, 2026

Great opportunities for growth!

Senior it director

Recommend

CEO approval

Business Outlook

Pros

ZoomInfo embraces new technologies and is willing to invest in modern tools and innovation. Strong performance and achievements are recognized and rewarded, creating opportunities for career growth. Senior leadership is highly accessible and transparent to work with, making it easy for employees to share ideas and feel heard. The company also operates in a fast-paced environment with no shortage of impactful work, making it a great place for people who enjoy staying challenged and continuously learning.

Cons

If I had to point to one thing ZoomInfo could do better, it would be the healthcare plans. They don't fully meet my personal needs, although I'm sure they work well for many others. Offering a more comprehensive range of plan options would make an already strong benefits package even better.

5.0

Jul 23, 2026

Fast-paced environment with supportive leadership and great tools

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

ZoomInfo is a super fast moving company with zero bureaucracy. There's plenty of opportunity to try new things and execute your vision. Leaders are expected to be "in the business", allowing you to be involved in the work without being mired in administrative work. The office in Waltham is brand-spanking new, is super nice, has a big exercise room, and great snacks. The Vancouver office is also super posh. The company has invested in great AI tools which are accessible by all employees. I enjoy working with every single person that I interact with. Not one bad apple in the bunch.

Cons

If you work at ZoomInfo, you'll need to get things done. Your work is visible and leadership expects results. If you can call that a con.

5.0

Jul 23, 2026

Where Innovation, Integrity, and People Come First

Senior director

Recommend

CEO approval

Business Outlook

Pros

The company truly lives its core values: Be Relentless, Be Entrepreneurs, Be Experts, Be Innovators, and Be Team, which fosters a collaborative, ethical, and high-performing culture with very little office politics. Leadership is approachable, humble, and genuinely invested in its people, something I have rarely experienced in more than 20 years in the industry. The company invests in employee growth through learning opportunities, internal promotions, competitive compensation, comprehensive benefits, modern offices, and a healthy work-life balance. It has a strong foundation to be recognized among the top companies to work for. The company is also an early adopter of AI and continues to deliver cutting-edge technology, giving employees opportunities to innovate and make a meaningful impact. Overall, it is a great place to build a career.

Cons

As with any fast-growing company, there are opportunities to continue evolving and maturing as the organization scales. Some startup-style processes and ways of working still exist, and there is an opportunity to further strengthen enterprise-level structure, processes, and accountability. The company has made significant progress since I joined, and continued focus on operational maturity, scalability, and consistency will help support the next phase of growth while preserving the entrepreneurial spirit and culture that make ZI unique.

Viewing 1 - 3 of 2,232 Reviews

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ZoomInfo

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Great opportunities for growth!

Fast-paced environment with supportive leadership and great tools

Where Innovation, Integrity, and People Come First

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