ZoomInfo reviews

3.8

72% would recommend to a friend

(2,203 total reviews)
avatar

Henry Schuck

77% approve of CEO

64% positive business outlook

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,203 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
3.0
Mar 21, 2024
Recommend
CEO approval
Business Outlook

Pros

There are a variety of opportunities to make more money Very structured selling program, they teach you valuable selling skills Lots of support around you- CSMs, IT is fast to help, Managers are responsive for the most part

Cons

Meritocracy Work/Life balance - you only make your OTE by working over Usually quota's are attainable, but during market lows and pandemic- didn't adjust Zero Culture

3.0
Dec 19, 2023
Recommend
CEO approval
Business Outlook

Pros

I feel like the people genuinely care about you and they take care of their employees.

Cons

As a SDR you have to hit 100 dials a day and they don’t care how you get them. I’m constantly calling disconnected numbers just to hit my quota because if I don’t do it then someone else will.

3.0
Dec 1, 2023
Recommend
CEO approval
Business Outlook

Pros

The culture at ZoomInfo is positive, and the product line is commendable. You can count on internal teams to support you.

Cons

Direct managers need to learn the meaning of leadership. There's a challenge with representatives falling short of their targets, and the direct leaders are not providing effective support. Instead of offering guidance, they express frustration over the failure to meet quotas. No individual coaching is being provided. To be transparent, some of the current leaders were promoted from sales positions they excelled in. However, they excelled during a time when ZoomInfo was a sought-after new technology. Therefore, there appears to be a lack of thorough evaluation in appointing individuals to leadership positions.

Viewing 325 - 327 of 2,203 Reviews

Glassdoor has 2,251 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.