ZoomInfo reviews

3.8

74% would recommend to a friend

(2,183 total reviews)
avatar

Henry Schuck

79% approve of CEO

67% positive business outlook

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,183 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Apr 1, 2021

Shady

Recommend
CEO approval
Business Outlook

Pros

Zoominfo pays first 3 months of your bonus while ramping up.

Cons

The training is horrible and they expect you to know the entire job within 2 weeks. Zoominfo teaches shady practices where they tell us to not remind clients of upcoming contract renewals so that they will auto-renew and locked into the agreement for another year. If you have an morals you would not work for this company.

1.0
Sep 9, 2020
Recommend
CEO approval
Business Outlook

Pros

- The people I worked directly with are all awesome people. The front line employees are the best people at the company. - When at the office, free snacks and nice common area. - Good Benefits package

Cons

- Stress is the Culture. - Work/Life balance is an issue. My physical and mental health suffered every day. - Upper management is very “My way, or the highway.” - Communication between departments is strained at best, and non-existent at worst. - Day-to-day guidelines and processes change on a weekly, and sometimes daily basis. - Some departments have been understaffed and overworked for months. - Constantly moving goalposts on when it comes to what the job requirements and responsibilities are. - All about hitting a designated number (cases, sales, etc), and you as an employee are just a number. - While the PTO is generous, we were caught in the Catch 22 of choosing between not taking time off in order to be there for our team and deal with the workload, or taking time off and watch our team get slammed due to understaffing. If 1 person took a day off, a normal day became a busy day. If 2 people took a day off, a busy day became a Hell day. - There are some morality questions when it comes to collecting personal information on people, and then selling the info to companies, sometimes without the person’s knowledge.

avatar
ZoomInfo Response
5y
Thank you for your time spent at Zoominfo. As an organization, we thrive on feedback and do take this to heart in all the programs and initiatives that get implemented with the employee voice at the heart of it all. If you have more suggestions that you'd like to share feel free to reach out to us at employee.experience.com
3.0
Apr 15, 2020

It’s getting worse

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Snacks are plentiful, nice but freezing building, some good people, marketing is finneee.

Cons

I joined shortly after the merger back in early 2019. The benefits, culture and and atmosphere were all fine and dandy back then. However, things started progressively going downhill starting around September. Benefits have gotten worse and this hyper focus on IPO has created a lot of stress for myself and my fellow colleagues. There is little to no recognition from upper management despite increasing workloads and longer hours. Many loyal and hard working people have been let go for no real reason other than “trimming the fat” as they’d say. There is no longer any semblance of a fun or engaging workplace.

avatar
ZoomInfo Response
6y
Thank you for your feedback. We can assure you we are constantly working towards improving our company culture and creating an engaging environment. As we race together towards IPO, we are keeping employee culture at the forefront of our minds by ensuring that we are offering a place where our people can grow both personally and professionally. We offer flexible time off, professional development programs, a diversity & inclusion program, and multiple healthcare options to choose from that start as low as $15/paycheck as well as quarterly company-wide meetings with recognition for every department.
Viewing 37 - 39 of 2,183 Reviews

Glassdoor has 2,231 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.