ZoomInfo reviews

3.8

73% would recommend to a friend

(2,210 total reviews)
avatar

Henry Schuck

77% approve of CEO

63% positive business outlook

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,210 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
5.0
Dec 27, 2013
Recommend
CEO approval
Business Outlook

Pros

The company is very successful, growing quickly, and constantly hiring and promoting from within. While no longer a start-up, the company makes efforts to bring employees from every department together often through hosted lunches, bowling nights and events celebrating sales and research successes – most recently the entire company celebrated reaching 93% direct dials on the Portland Spirit dinner cruise. Co-workers are close and get along well, with many getting together for drinks outside of work. The owners are very friendly, active in the company, and invested in their employees. One of the co-owners even has employees over for football on Sundays. Solid, affordable health insurance through Kaiser Permanente, dental through Willamette Dental, and Aflac is also offered. Extra hours available to research staff, casual dress for research and IT, PTO available, gift cards for projects completed well, lots of room for advancement as all lead research and management positions are promoted from within.

Cons

The workload can be overwhelming at times. Expectations are high and do shift as needs arise. The company has outgrown three buildings since I came on board, and as departments have grown, many employees have been shuffled and reshuffled into smaller work spaces, which can be frustrating. It would be nice if the company purchased a larger building so every department could once again be housed under one roof. Given funding, I am sure this is the plan.

2.0
Feb 13, 2013
Recommend
CEO approval
Business Outlook

Pros

Great location beautiful offices. The culture can be cool at times.

Cons

If you are not in the right cliques don't expect to succeed. There are high school like cliques at this company and if you are not in, you will not earn. There are no sales territories so inbound leads are passed out based on connections not merit.

2.0
Aug 14, 2010

On life support...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great co-workers, friendly people, pleasant work environment. Some talented people that serve as excellent mentors for some of the junior folks.

Cons

Low morale, especially on certain teams. No clear vision of the road ahead. Very little focus on the people over the process. Some department's personnel seen as 'cogs' in the machinery, not as individual people with actual concerns, goals, and ideas. Company is constantly losing talented people, then replacing them with junior folks with far less experience. They don't seem to care why so many are leaving left and right....Next year or two will be critical for the long term survival of the business. Marketplace is flooded with competitors, information Zoom provides is readily available elsewhere. Company has been around for over 10 years and faces the prospect of becoming less and less relevant. Other reviews here place too much blame on certain people. The scope of the product is so narrow that it's unfair to simply blame upper management for all the problems.

Viewing 403 - 405 of 2,210 Reviews

Glassdoor has 2,258 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.