Is ZoomInfo a good company to work for?

ZoomInfo has an overall rating of 3.8 out of 5, based on over 2,251 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 73% of employees would recommend working at ZoomInfo to a friend and 63% have a positive outlook for the business. The best reviews about ZoomInfo have been left by employees working as Learning and Development Manager , Director and Sales Manager .

Does ZoomInfo pay their employees well?

According to anonymously submitted Glassdoor reviews, ZoomInfo employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at ZoomInfo. This rating has been stable over the past 12 months.

How satisfied are employees working at ZoomInfo?

73% of ZoomInfo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ZoomInfo 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at ZoomInfo?

Sales Development Representative (SDR) (216) , Account Executive (167) , Account Manager (124) , Software Engineer (55) , Customer Success Manager (47) , Sales Development Representative (44) , Senior Software Engineer (42) , Research Analyst (32) , Product Manager (26) , Manager (25) , Sales (24) , Sales Manager (24) , Customer Success Manager (CSM) (20) , Director (18) , Marketing (17)

What are the pros of working at ZoomInfo according to real employee reviews?

"people are great and fun to work with cutting" ((in 228 reviews)); "Culture is great and they promote from within." ((in 167 reviews)); "There is great leadership in place and extremely rapid growth along with great stability." ((in 117 reviews)); "Good pay and my life changed a lot after joining here." ((in 94 reviews)); "Great benefits and truly talented teammates." ((in 93 reviews))

What are the cons of working at ZoomInfo according to real employee reviews?

"No work/life balance" ((in 77 reviews)); "Software has many bugs leading to a ton of customer service work poor management constant changes" ((in 75 reviews)); "Constant layoffs that they hide from the media and somehow it works" ((in 38 reviews)); "There is clear and present favoritism and nepotism within the company, directors/managers are allowed to hire friends and former colleagues from places like Staples and Lionbridge and allow them to report directly to them and are paid far more money than those that worked there way up internally." ((in 13 reviews)); "Long hours, weekend work, and new prospect calls every 30 minutes" ((in 9 reviews))

What are employees saying about ZoomInfo layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ZoomInfo layoffs and their outlook for job security at ZoomInfo in 2026.

What are the top reviewed ZoomInfo locations?

Vancouver , Waltham , Boston , Bethesda , Grand Rapids , Conshohocken , Portland , New York , Philadelphia , San Francisco , Washington , Los Angeles , Atlanta , Seattle , Chicago , Austin , San Diego , Dallas , Denver , Israel , Jersey City , Boise , Salt Lake City , Phoenix , California City , Bellevue , Saint Petersburg , Tampa , Park City , Arlington

ZoomInfo reviews

3.8

73% would recommend to a friend

(2,203 total reviews)

Henry Schuck

77% approve of CEO

63% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,203 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,203 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews

5.0

Feb 21, 2025

Wonderful Team

Cook

Recommend

CEO approval

Business Outlook

Pros

Great onboarding schedule and my team was wonderful during training.

Cons

A con so far is my team is deep in the swamps (but has been good at training even still) so I'd say maybe they should've hired someone sooner?

ZoomInfo Response

1y

Thanks for your review citing training and teamwork as a 5-star experience. We're not exactly sure what you mean by "deep in the swamps," though. For now, try some bug spray and consider talking to your manager or HR partner to see if they have ideas on how to make things better? Take care.

4.0

Feb 20, 2025

Good

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good employee experience and work life balance

Cons

Process could be difficult to get approved

ZoomInfo Response

1y

Thanks for the quick shoutout. We wish you well on your new career path and are pleased to hear that you enjoyed your time here and the work-life balance it affords.

4.0

Feb 20, 2025

Great place to grow

Account manager

Recommend

CEO approval

Business Outlook

Pros

Good learning programs and onboarding, management is friendly and efficient, room to grow up market

Cons

Salary is on the lower end, frequent resegmentation

ZoomInfo Response

1y

We're happy to hear that you're growing here and taking advantage of all of the learning and development opportunities available to you. Go you! Regarding segmentation, we hear you. Now that we're well into Q1, team alignments to support our ability to sell upmarket should feel more settled, but we'll share your feedback with the leadership team to make sure you're heard.

Viewing 418 - 420 of 2,203 Reviews

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Jobs at ZoomInfo

Sales Development Representative, New Business Mid-Market

Senior Manager, Product Management

Sales Development Representative – Enterprise

Sales Development Representative, New Business Enterprise

Principal Software Engineer

ZoomInfo

ZoomInfo reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Wonderful Team

Good

Great place to grow

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Jobs at ZoomInfo