Is ZoomInfo a good company to work for?

ZoomInfo has an overall rating of 3.8 out of 5, based on over 2,239 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 73% of employees would recommend working at ZoomInfo to a friend and 64% have a positive outlook for the business. The best reviews about ZoomInfo have been left by employees working as Learning and Development Manager , Director and Sales Manager .

Does ZoomInfo pay their employees well?

According to anonymously submitted Glassdoor reviews, ZoomInfo employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at ZoomInfo. This rating has been stable over the past 12 months.

How satisfied are employees working at ZoomInfo?

73% of ZoomInfo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ZoomInfo 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at ZoomInfo?

Sales Development Representative (SDR) (216) , Account Executive (167) , Account Manager (123) , Software Engineer (54) , Customer Success Manager (47) , Sales Development Representative (44) , Senior Software Engineer (41) , Research Analyst (32) , Manager (25) , Product Manager (25) , Sales (24) , Sales Manager (24) , Customer Success Manager (CSM) (20) , Director (18) , Marketing (17)

What are the pros of working at ZoomInfo according to real employee reviews?

"Great people and very passionate" ((in 223 reviews)); "Culture is great and they promote from within." ((in 169 reviews)); "There is great leadership in place and extremely rapid growth along with great stability." ((in 119 reviews)); "Good pay and my life changed a lot after joining here." ((in 95 reviews)); "Great benefits and truly talented teammates." ((in 93 reviews))

What are the cons of working at ZoomInfo according to real employee reviews?

"No work/life balance" ((in 75 reviews)); "Software has many bugs leading to a ton of customer service work poor management constant changes" ((in 74 reviews)); "Makes you wonder why so many changes and layoffs/ transitions when your pivot is not producing any result." ((in 39 reviews)); "favoritism at its finest, different quotas for different people based on politics." ((in 13 reviews)); "Long hours, weekend work, and new prospect calls every 30 minutes" ((in 11 reviews))

What are employees saying about ZoomInfo layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ZoomInfo layoffs and their outlook for job security at ZoomInfo in 2026.

What are the top reviewed ZoomInfo locations?

Vancouver , Waltham , Boston , Bethesda , Grand Rapids , Conshohocken , Portland , New York , Philadelphia , San Francisco , Washington , Los Angeles , Atlanta , Seattle , Chicago , Austin , San Diego , Dallas , Denver , Israel , Jersey City , Boise , Salt Lake City , Phoenix , California City , Bellevue , Saint Petersburg , Tampa , Park City , Arlington

ZoomInfo reviews

3.8

73% would recommend to a friend

(2,191 total reviews)

Henry Schuck

77% approve of CEO

64% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Career opportunities

3.7

Culture & values

3.7

Work/Life balance

3.7

Compensation and benefits

3.6

Senior management

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,191 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Nov 14, 2023

Time at ZI

Account executive

Recommend

CEO approval

Business Outlook

Pros

Easy product / demo. Quick sales cycles

Cons

Sweatshop environment. High churn rate

ZoomInfo Response

2y

Thank you for taking the time to leave a review and we are sorry that you experience was not positive. Over the last year our CEo made significant investments in resourcing and driving a more intentional culture of customer success at ZoomInfo. Our culture is fast-paced and yes it’s demanding but we are making great strides in our learning and developing offerings to ensure our employees thrive and can find a great work-life balance. We wish you the best in your next career endeavor.

1.0

Oct 21, 2023

Stay Away

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Pay is average at best

Cons

I guess if you’re ok working for a company that sells your private information to people then I guess maybe you’d like it. No one in the company matters except for the sales team and C-level positions.

ZoomInfo Response

2y

We are sorry that you did not enjoy working for ZoomInfo and we wanted to correct your statement about our database. We DO NOT sell your private information. ZoomInfo collects business contact and similar information related to individuals when they are working in their professional or employment capacity, and uses this information to create professional profiles of individuals and profiles of businesses. We provide this information to our customers, who are businesses trying to reach business professionals for their own business-to-business sales, marketing, and recruiting activities. You can opt out of our database by visiting our Privacy Center.: https://www.zoominfo.com/legal/privacy-policy.

1.0

Sep 21, 2023

not a good company culture

Sales representative

Recommend

CEO approval

Business Outlook

Pros

great earning potential and career growth if you want to stay in sales

Cons

racist, works you into the ground and not a good company culture

ZoomInfo Response

2y

We are very sorry you did not have a good experience at ZI--you described the opposite environment of what we want to create for our company. We have an anti-discrimination and harassment policy that we take very seriously. We do not want a culture where any employee feels sexism or other inappropriate behavior is occurring. You are free to remain anonymous if you wish and can contact our CHRO (chad.Herring@zoominfo.com) through an email alias should you want to provide more details. Thank you.

Viewing 142 - 144 of 2,191 Reviews

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Jobs at ZoomInfo

Sales Development Representative, New Business Mid-Market

Sales Development Representative, New Business Enterprise

Sales Development Representative, New Business Mid-Market

Senior Executive Assistant

Sales Development Representative, New Business Enterprise

ZoomInfo

ZoomInfo reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Time at ZI

Stay Away

not a good company culture

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