ZoomInfo reviews

3.8

73% would recommend to a friend

(2,215 total reviews)
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Henry Schuck

77% approve of CEO

63% positive business outlook

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,215 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
1.0
May 17, 2021
Recommend
CEO approval
Business Outlook

Pros

Decent pay (besides the industry low base)

Cons

DO NOT WORK HERE. This company was toxic from the start. It all started fine with training. The training was a state of the art training that was led by a great salesperson. As soon as I got out of training I started making a realization that the job is not at all what was advertised by the recruiter. Long hours. Management wants you working however many hours it takes to get the job done. We had random calendar invites to start working at 7am and then expecting us to work until about 8pm. 125+ Calls a day and if you don’t get a certain amount of demos booked they will throw an inviting saying that we are required to work later. Just don’t go to this place. You can find a company that will treat you right and probably pay you way more.

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ZoomInfo Response
5y
Thank you for taking the time to write a review. We’re glad to hear that your training when you started at ZoomInfo was stellar! As a company we put a lot of time and effort into the creation of our training materials and programs, and we invest heavily into the success of our new hires. The nature of the Sales Development Representative role is that it is volume-based; however, you will get out of it what you put in. Being an SDR with us is an excellent way to start a career in tech sales – we see many SDRs promoted to Account Executives within a year, and in fact, we have several employees in leadership positions who began their careers with us as SDRs. We wish you the best in your new adventure and hope that the training you received at ZoomInfo will add to your success in your next role! - ZoomInfo Employee Experience Team
5.0
May 16, 2021
Recommend
CEO approval
Business Outlook

Pros

Innovative, competitive, transparent, fast paced work environment. Everyone is so friendly and supportive. They hire talented people and you’ll have a lot of growth opportunity!

Cons

Because of the constant growth, it can be exhausting to learn and keep up with the new products.

2.0
May 16, 2021
Recommend
CEO approval
Business Outlook

Pros

Comp can be quite high despite being a lower tier tech company (however if you are paid too high this puts a target on your back whenever layoffs happen).

Cons

* Constant attrition due to senior management constantly letting go of high valued and high performing employees. In my time I saw a series of managers, execs, and principal engineers constantly being let go. Many were high performers or had been at the company 10+ years, but management at ZoomInfo is short sighted and is only aiming to maximize each quarter's profit rather than long term investment. * Company is outsourcing high paying tech jobs to lower cost countries (e..g. Israel) * Culture is quite toxic and aggressive. There are many for-profit companies who make tons of money but still manage to have a great culture. ZoomInfo is not one of these.

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ZoomInfo Response
5y
Thanks for your feedback. You’re quite right – working with us can be lucrative with our generous compensation packages and equity opportunities provided to every employee. Opportunities for advancement are plentiful and we have a strong culture of mobility and promoting from within. Building ZoomInfo into a world class organization has meant we have scaled and adjusted quickly to support our burgeoning customer base and their ever-evolving needs. We are looking for people with passion that will help us build essential structures that we can use to develop solutions to problems our customers don’t even know they have yet. We do have a long-term vision in our Engineering organization that is communicated in our All Hands Meetings. Our Engineering leadership team has an open-door policy and welcomes two-way feedback. Regarding our Israel office, it is not accurate to suggest that our colleagues there are “outsourced.” We have a large team in Israel that is and has always been an integral part of ZoomInfo. Since last year we have been working hard to integrate many company cultures that have come to the ZoomInfo family through acquisition into one cohesive culture that resonates with employees. We can’t do this in a silo, so we reach out on a regular basis to encourage participation in focus groups, surveys and other channels in order to develop employee-centric engagement programs. We wish you the best of luck in your future endeavors and thank you for your time and efforts at ZoomInfo! -ZoomInfo Employee Experience Team
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Glassdoor has 2,263 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.