Is ZoomInfo a good company to work for?

ZoomInfo has an overall rating of 3.8 out of 5, based on over 2,263 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 73% of employees would recommend working at ZoomInfo to a friend and 63% have a positive outlook for the business. The best reviews about ZoomInfo have been left by employees working as Learning and Development Manager , Director and Sales Manager .

Does ZoomInfo pay their employees well?

According to anonymously submitted Glassdoor reviews, ZoomInfo employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at ZoomInfo. This rating has been stable over the past 12 months.

How satisfied are employees working at ZoomInfo?

73% of ZoomInfo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ZoomInfo 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at ZoomInfo?

Sales Development Representative (SDR) (220) , Account Executive (167) , Account Manager (125) , Software Engineer (55) , Customer Success Manager (48) , Sales Development Representative (44) , Senior Software Engineer (42) , Research Analyst (32) , Product Manager (26) , Manager (25) , Sales (24) , Sales Manager (24) , Customer Success Manager (CSM) (20) , Director (19) , Marketing (18)

What are the pros of working at ZoomInfo according to real employee reviews?

"Great people and very passionate" ((in 225 reviews)); "Culture is great and they promote from within." ((in 165 reviews)); "There is great leadership in place and extremely rapid growth along with great stability." ((in 120 reviews)); "Good pay and my life changed a lot after joining here." ((in 98 reviews)); "ZoomInfo also offers unlimited PTO and great benefits along with an attainable quota." ((in 95 reviews))

What are the cons of working at ZoomInfo according to real employee reviews?

"Software has many bugs leading to a ton of customer service work poor management constant changes" ((in 74 reviews)); "Constant layoffs that they hide from the media and somehow it works" ((in 39 reviews)); "Management will not make you feel good about taking time off and there are multiple blackout dates throughout the year." ((in 12 reviews)); "Long hours, weekend work, and new prospect calls every 30 minutes" ((in 9 reviews)); "favoritism at its finest, different quotas for different people based on politics." ((in 9 reviews))

What are employees saying about ZoomInfo layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ZoomInfo layoffs and their outlook for job security at ZoomInfo in 2026.

What are the top reviewed ZoomInfo locations?

Vancouver , Waltham , Boston , Bethesda , Grand Rapids , Conshohocken , Portland , New York , Philadelphia , San Francisco , Washington , Los Angeles , Atlanta , Seattle , Chicago , Austin , San Diego , Dallas , Denver , Israel , Jersey City , Boise , Salt Lake City , Phoenix , California City , Bellevue , Saint Petersburg , Tampa , Park City , Arlington

ZoomInfo reviews

3.8

73% would recommend to a friend

(2,215 total reviews)

Henry Schuck

77% approve of CEO

63% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,215 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews

5.0

Mar 18, 2021

Great Opportunities

Product marketing

Recommend

CEO approval

Business Outlook

Pros

A lot of great opportunities here to grow and excel in your position

Cons

There are none for me now

1.0

Mar 17, 2021

I waited to write this... Leaving DO/ZI is STILL the best decision I ever made

Customer success

Recommend

CEO approval

Business Outlook

Pros

Some of my peers were the best people I've worked with. It feels nice to be a part of a company that outwardly appears successful.

Cons

- The Scare tactics to drive productivity and compliance from the top down are unlike anything I've seen before. - Forget providing constructive feedback and expecting anything to change. - The desire to cut costs at the expense of employee well-being (ie instituting such a restrictive travel budget that reps are staying in hostels in the ghetto and getting bed bugs WHILE TRAVELING FOR WORK) -After being downright LIED to multiple times I stopped believing my leaderships explanation for anything. - they think it doesn't make it through the grapevine that they do shady things with our customer's data via the chrome extension and certain integrations - This company lives for appearances and optics instead of caring about doing the right thing and doing right by their employees. - It will wear on your mental and physical health. They don't care if you are flat out 8 hours a day. Platitudes about their understanding is all you will get. There is such a high turn over rate that you might have a team of 15 but only 10 are fully ramped at any given time - Managers will gossip to you than ABOUT you without batting an eye.

ZoomInfo Response

5y

Thank you for taking time to leave feedback. We're glad to hear that you had positive peer relationships, but regret that your experience at ZoomInfo was suboptimal. While travel is currently suspended due to COVID, we have a travel policy that is typical for companies our size; employees who travel for business normally stay in the Hilton Garden Inn Waltham or the Comfort Inn Vancouver. We do not ask employees to stay in hostels. We also have a number of corporate apartments that are used for business travel. We would furthermore point out the resources we have in place to support employees' physical and mental wellbeing, including gym facilities at most offices, a Virgin Pulse wellness app free to all employees, and benefits that cover mental health services. Thank you again for sharing your thoughts and we wish you the best in your future endeavors. -The ZoomInfo Employee Experience Team

5.0

Mar 17, 2021

Exciting and motivating environment

Sales

Recommend

CEO approval

Business Outlook

Pros

The culture at ZoomInfo is fast-paced, exciting, and collaborative. The only real constant is change and growth, everyone is constantly challenging and motivating each other to be better and because of that, we make a lot of changes when we find more efficient ways to do things. It's a fun place to work and our leadership team is absolutely incredible.

Cons

Because of all of the constant growth and change, it can be exhausting work but taking time off to recharge is encouraged.

Viewing 1795 - 1797 of 2,215 Reviews

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Jobs at ZoomInfo

Senior Manager, Product Management

Sales Development Representative, New Business Mid-Market

Sales Development Representative - Mid Market Customer

Principal Software Engineer

Principal Software Engineer

ZoomInfo

ZoomInfo reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great Opportunities

I waited to write this... Leaving DO/ZI is STILL the best decision I ever made

Exciting and motivating environment

Top companies for "Compensation and Benefits" near you

Jobs at ZoomInfo