Is ZoomInfo a good company to work for?

ZoomInfo has an overall rating of 3.8 out of 5, based on over 2,252 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 73% of employees would recommend working at ZoomInfo to a friend and 63% have a positive outlook for the business. The best reviews about ZoomInfo have been left by employees working as Learning and Development Manager , Director and Sales Manager .

Does ZoomInfo pay their employees well?

According to anonymously submitted Glassdoor reviews, ZoomInfo employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at ZoomInfo. This rating has been stable over the past 12 months.

How satisfied are employees working at ZoomInfo?

73% of ZoomInfo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ZoomInfo 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at ZoomInfo?

Sales Development Representative (SDR) (216) , Account Executive (167) , Account Manager (124) , Software Engineer (55) , Customer Success Manager (47) , Sales Development Representative (44) , Senior Software Engineer (42) , Research Analyst (32) , Product Manager (26) , Manager (25) , Sales (24) , Sales Manager (24) , Customer Success Manager (CSM) (20) , Director (18) , Marketing (17)

What are the pros of working at ZoomInfo according to real employee reviews?

"people are great and fun to work with cutting" ((in 227 reviews)); "Culture is great and they promote from within." ((in 172 reviews)); "There is great leadership in place and extremely rapid growth along with great stability." ((in 116 reviews)); "Good pay and my life changed a lot after joining here." ((in 99 reviews)); "ZoomInfo also offers unlimited PTO and great benefits along with an attainable quota." ((in 95 reviews))

What are the cons of working at ZoomInfo according to real employee reviews?

"No work/life balance" ((in 76 reviews)); "Software has many bugs leading to a ton of customer service work poor management constant changes" ((in 75 reviews)); "Makes you wonder why so many changes and layoffs/ transitions when your pivot is not producing any result." ((in 39 reviews)); "Management will not make you feel good about taking time off and there are multiple blackout dates throughout the year." ((in 11 reviews)); "Long hours, weekend work, and new prospect calls every 30 minutes" ((in 10 reviews))

What are employees saying about ZoomInfo layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ZoomInfo layoffs and their outlook for job security at ZoomInfo in 2026.

What are the top reviewed ZoomInfo locations?

Vancouver , Waltham , Boston , Bethesda , Grand Rapids , Conshohocken , Portland , New York , Philadelphia , San Francisco , Washington , Los Angeles , Atlanta , Seattle , Chicago , Austin , San Diego , Dallas , Denver , Israel , Jersey City , Boise , Salt Lake City , Phoenix , California City , Bellevue , Saint Petersburg , Tampa , Park City , Arlington

ZoomInfo reviews

3.8

73% would recommend to a friend

(2,204 total reviews)

Henry Schuck

77% approve of CEO

63% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,204 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,204 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews

3.0

Nov 18, 2020

Heartless

Sales development representative (sdr)

Recommend

CEO approval

Business Outlook

Pros

Decent Experience good stepping stone.

Cons

Poor management with poor leadership

ZoomInfo Response

5y

Thank you for taking the time to provide us with feedback. It sounds like what you've learned at ZoomInfo has helped elevate your skillset to be successful at your new job - this is wonderful! Employees in our Sales organization do receive a lot of training about our products as well as providing stellar customer service. This makes them extremely sought after as employees by other organizations. However, it does appear that your experience with management could have been better. Employee experience is extremely important to us, and we are always striving to improve. We would like to understand more about your experience at ZoomInfo if you don't mind sharing. Please reach out to us at employee.experience@zoominfo.com.

5.0

Nov 16, 2020

Hard Work Pays Off

Talent acquisition specialist

Recommend

CEO approval

Business Outlook

Pros

exciting times, innovative company, fast-paced, intelligent colleagues, never a dull moment

Cons

Always something else that can be done- need to put in the time and effort and sometimes that is longer than a 9 hour work day

ZoomInfo Response

5y

Thank you for taking the time to write a review! Innovative, fast-paced, exciting you've just described the company culture in a nutshell! There is never a dull moment here as we work on exciting initiatives, grow year over year as we expand our portfolio of products, and onboard new customers. It's great that you are enjoying your time here with us! If you would like to reach out to us directly with any suggestions please feel free to send us an email at HRfeedback@zoominfo.com

5.0

Nov 16, 2020

Opportunity, equality, individuality, & community

Account executive

Recommend

CEO approval

Business Outlook

Pros

The people that you get the pleasure of working with. They say you don't quit companies people quit people. I have rarely worked with anyone here who is negative or lacks drive. The compensation is amazing for sales positions. Entry-level is what it is but the option to advance and carve out a career path and goals is open to you. If you WANT to move up, you can and will. Unlimited PTO, flexible wfh options during a worldwide pandemic. Supporting of military, families, lgbtq+, black lives, diversity, disabled, elders, raise money for the community.. the list goes on.

Cons

(not that it matters much right now but the parking situation at the Vancouver, WA office is pretty scarce) You can't dye your hair unnatural colors (millenials this one's for you)

ZoomInfo Response

5y

Thank you for taking the time to leave feedback. We agree - we have some of the most driven employees in the business, and we’re thrilled to reward hard work. It sounds like you have really embraced ZoomInfo culture and are making the most of it! We also want to thank you for bringing up the ways we support our employees, both from a compensation and benefits perspective as well as diversity and inclusion. It’s incredibly important to us that ZoomInfo is an inclusive workplace where everyone can find a way to get involved. And we do hope the parking situation will improve in the near future. If you have any additional feedback, please feel free to reach out to us at HRfeedback@zoominfo.com.

Viewing 1855 - 1857 of 2,204 Reviews

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Jobs at ZoomInfo

Sales Development Representative, New Business Mid-Market

Senior Manager, Product Management

Sales Development Representative, New Business Enterprise

Sales Development Representative – Enterprise

Principal Software Engineer

ZoomInfo

ZoomInfo reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Heartless

Hard Work Pays Off

Opportunity, equality, individuality, & community

Top companies for "Compensation and Benefits" near you

Jobs at ZoomInfo