Is ZoomInfo a good company to work for?

ZoomInfo has an overall rating of 3.8 out of 5, based on over 2,251 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 72% of employees would recommend working at ZoomInfo to a friend and 64% have a positive outlook for the business. The best reviews about ZoomInfo have been left by employees working as Learning and Development Manager , Director and Sales Manager .

Does ZoomInfo pay their employees well?

According to anonymously submitted Glassdoor reviews, ZoomInfo employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at ZoomInfo. This rating has been stable over the past 12 months.

How satisfied are employees working at ZoomInfo?

72% of ZoomInfo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ZoomInfo 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at ZoomInfo?

Sales Development Representative (SDR) (216) , Account Executive (167) , Account Manager (124) , Software Engineer (55) , Customer Success Manager (47) , Sales Development Representative (44) , Senior Software Engineer (42) , Research Analyst (32) , Product Manager (26) , Manager (25) , Sales (24) , Sales Manager (24) , Customer Success Manager (CSM) (20) , Director (18) , Marketing (17)

What are the pros of working at ZoomInfo according to real employee reviews?

"people are great and fun to work with cutting" ((in 226 reviews)); "Culture is great and they promote from within." ((in 175 reviews)); "There is great leadership in place and extremely rapid growth along with great stability." ((in 114 reviews)); "Good pay and my life changed a lot after joining here." ((in 97 reviews)); "ZoomInfo also offers unlimited PTO and great benefits along with an attainable quota." ((in 94 reviews))

What are the cons of working at ZoomInfo according to real employee reviews?

"No work/life balance" ((in 74 reviews)); "Software has many bugs leading to a ton of customer service work poor management constant changes" ((in 74 reviews)); "Constant layoffs that they hide from the media and somehow it works" ((in 38 reviews)); "favoritism at its finest, different quotas for different people based on politics." ((in 13 reviews)); "Management will not make you feel good about taking time off and there are multiple blackout dates throughout the year." ((in 13 reviews))

What are employees saying about ZoomInfo layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ZoomInfo layoffs and their outlook for job security at ZoomInfo in 2026.

What are the top reviewed ZoomInfo locations?

Vancouver , Waltham , Boston , Bethesda , Grand Rapids , Conshohocken , Portland , New York , Philadelphia , San Francisco , Washington , Los Angeles , Atlanta , Seattle , Chicago , Austin , San Diego , Dallas , Denver , Israel , Jersey City , Boise , Salt Lake City , Phoenix , California City , Bellevue , Saint Petersburg , Tampa , Park City , Arlington

ZoomInfo reviews

3.8

72% would recommend to a friend

(2,203 total reviews)

Henry Schuck

77% approve of CEO

64% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,203 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,203 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews

5.0

Apr 27, 2020

Best Career Move of my Life

Sales

Recommend

CEO approval

Business Outlook

Pros

Hard work and great ideas get rewarded. Achievement is recognized publicly and financially. The culture of the sales team is both competitive and cooperative. Lots of room to move up or to other departments. Fantastic leadership team including the CEO. ZoomInfo provides the best technology stack I have found to enable success for the sales reps. The sales enablement team is constantly coming up with ways to sharpen the saw.

Cons

If you want to work too much, you can find endless things to do at ZoomInfo.

ZoomInfo Response

6y

Thanks for sharing such positive feedback. We are excited to hear that you have found opportunities to grow your career at ZoomInfo. We are always striving to make sure our culture is one of the most exceptional things about working here.

2.0

Apr 22, 2020

Great Product - Management Needs Help

Account executive

Recommend

CEO approval

Business Outlook

Pros

The product is amazing and can really help the companies that choose to utilize it.

Cons

The culture is a mess between the 3 primary locations. Management struggles to actually teach people how to do the job, they have you follow a script on your calls and do not provide additional training to help develop your career. The leads are all inbound and get assigned a level of quality, then are they dispersed among the team based on who management likes. When it comes to promotions, they are solely based on who has performed previously at a high level, but not based on their ability to teach and develop those working for them. It is very much a "do as I say" type of environment.

ZoomInfo Response

6y

Thank you for your positive feedback on our product. When it comes to our culture we are always looking for ways to improve our communication and transparency. Through professional development courses, mentorships, and management training we are working to improve the organizations communication and management techniques. Thank you for your time spent at ZoomInfo, we wish you well in your future endeavours.

3.0

Apr 15, 2020

It’s getting worse

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Snacks are plentiful, nice but freezing building, some good people, marketing is finneee.

Cons

I joined shortly after the merger back in early 2019. The benefits, culture and and atmosphere were all fine and dandy back then. However, things started progressively going downhill starting around September. Benefits have gotten worse and this hyper focus on IPO has created a lot of stress for myself and my fellow colleagues. There is little to no recognition from upper management despite increasing workloads and longer hours. Many loyal and hard working people have been let go for no real reason other than “trimming the fat” as they’d say. There is no longer any semblance of a fun or engaging workplace.

ZoomInfo Response

6y

Thank you for your feedback. We can assure you we are constantly working towards improving our company culture and creating an engaging environment. As we race together towards IPO, we are keeping employee culture at the forefront of our minds by ensuring that we are offering a place where our people can grow both personally and professionally. We offer flexible time off, professional development programs, a diversity & inclusion program, and multiple healthcare options to choose from that start as low as $15/paycheck as well as quarterly company-wide meetings with recognition for every department.

Viewing 1888 - 1890 of 2,203 Reviews

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Jobs at ZoomInfo

Senior Manager, Product Management

Sales Development Representative, New Business Mid-Market

Senior Software Engineer

Principal Software Engineer

Sales Development Representative, New Business Enterprise

ZoomInfo

ZoomInfo reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Best Career Move of my Life

Great Product - Management Needs Help

It’s getting worse

Top companies for "Compensation and Benefits" near you

Jobs at ZoomInfo