ZoomInfo reviews

3.8

72% would recommend to a friend

(2,203 total reviews)
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Henry Schuck

77% approve of CEO

64% positive business outlook

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,203 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
3.0
Oct 3, 2025
Recommend
CEO approval
Business Outlook

Pros

I’m not sure how to put this, but data research keeps ending up in the wrong hands. The team leads don’t really act like leaders instead, micromanagement is at its peak. While management overall is good and the new changes are positive, the team leads are making things worse with their constant control and authority. They question us about silly things like breaks, time, leaves, even personal matters. Even when we complete our work with good quality and 100% productivity, it feels like they just want us to be slaves saying yes and nod heads to whatever they say. Really disappointed with the way the team is handled. Please provide them some training or feedback to act matured and behave like a leader

Cons

Only middle people act as bossy and converting into BPO culture

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ZoomInfo Response
8mo
Thank you for sharing this feedback, and for your three years of commitment to ZoomInfo. We're glad to hear you see value in our overall management and recent positive changes, but we take your concerns about team leadership seriously. At ZoomInfo, we believe great leaders empower their teams, not micromanage them. The behaviors you've described don't reflect our values or the culture we're building. We want every employee to feel trusted, respected, and able to do their best work. We'd welcome the opportunity to discuss this further. Please reach out to your HRBP or our People team directly. We have an open-door policy for exactly these situations, and your voice matters. - Brandon Tucker, ZoomInfo Chief Data Officer
4.0
Sep 25, 2025

Decent Company

Recommend
CEO approval
Business Outlook

Pros

1. Decent Work Life Balance 2. Good set of coworkers 3. Decent Benefits

Cons

1. Lot of processes 2. Fast track with respect to career growth is purely dependent on how much visibility your manager is able to bring to your team and align that with overall org goals

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Glassdoor has 2,251 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.