ZoomInfo reviews

3.8

73% would recommend to a friend

(2,183 total reviews)
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Henry Schuck

78% approve of CEO

65% positive business outlook

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,183 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
2.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, free time, product fit

Cons

Senior leadership in Boston is toxic. Micromanagement, unethical, poor culture, stock crashing

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ZoomInfo Response
1w
ZoomInfo continues to invest heavily in our people, products, and long-term strategy as we build for the future. We’re proud of the talent across the organization and remain focused on creating a high-performance culture centered on innovation, accountability, and customer impact. We appreciate your contributions and wish you success moving forward. – Jennifer Creticos, ZoomInfo Chief Business Officer
4.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Opportunity to Learn Opportunity to explore Fast Paced environment 3 Days in-office work

Cons

Layoff Fear No Shift Allowances for Leadership

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ZoomInfo Response
1w
Thank you for sharing your feedback and for highlighting the learning opportunities, fast pace, and growth exposure you experienced at ZoomInfo. We appreciate your perspective on areas that can create uncertainty, and feedback like this helps inform how we continue to support our teams. We're grateful for the time you spent with us and wish you continued success in your next chapter. – Venky Ramasubramanian, ZoomInfo Vice President & General Manager, India
4.0
May 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people and culture! Fantastic product.

Cons

Enablement could be more geared towards the SMB role

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ZoomInfo Response
1w
Thank you for your feedback and for recognizing our people, culture, and product. We’re glad those aspects of your experience stood out. Enablement is an area where we are constantly evolving and investing. As our business and customer needs continue to grow, we’re continuously refining our programs, tools, and training to better support sellers across every segment, including SMB. For example, we recently bifurcated the enablement team so that there are dedicated enablement leaders for both SMB and Upmarket. This ensures that the content, learnings, product focus, etc. are appropriately tailored to the segment they are serving. We’re especially excited about the ways AI is helping us modernize enablement and equip teams with smarter, more effective resources that allow them to focus on what they do best. We’re proud of the Enablement organization we’ve built and remain committed to continuously improving the experience for our teams. Feedback like yours plays an important role in that process. Thank you again for your contributions, and we wish you all the best moving forward. – Steven Bryerton, ZoomInfo SVP of New Business Sales
Viewing 19 - 21 of 2,183 Reviews

Glassdoor has 2,231 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.