Is ZoomInfo a good company to work for?

ZoomInfo has an overall rating of 3.8 out of 5, based on over 2,242 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 72% of employees would recommend working at ZoomInfo to a friend and 64% have a positive outlook for the business. The best reviews about ZoomInfo have been left by employees working as Learning and Development Manager , Director and Sales Manager .

Does ZoomInfo pay their employees well?

According to anonymously submitted Glassdoor reviews, ZoomInfo employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at ZoomInfo. This rating has been stable over the past 12 months.

How satisfied are employees working at ZoomInfo?

72% of ZoomInfo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ZoomInfo 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at ZoomInfo?

Sales Development Representative (SDR) (216) , Account Executive (167) , Account Manager (123) , Software Engineer (54) , Customer Success Manager (47) , Sales Development Representative (44) , Senior Software Engineer (41) , Research Analyst (32) , Manager (25) , Product Manager (25) , Sales (24) , Sales Manager (24) , Customer Success Manager (CSM) (20) , Director (18) , Marketing (17)

What are the pros of working at ZoomInfo according to real employee reviews?

"people are great and fun to work with cutting" ((in 219 reviews)); "Culture is great and they promote from within." ((in 173 reviews)); "There is great leadership in place and extremely rapid growth along with great stability." ((in 116 reviews)); "Good pay and my life changed a lot after joining here." ((in 101 reviews)); "Great benefits and equity." ((in 95 reviews))

What are the cons of working at ZoomInfo according to real employee reviews?

"Software has many bugs leading to a ton of customer service work poor management constant changes" ((in 76 reviews)); "goalposts change every month, layoffs, bad product support, bad brand name." ((in 38 reviews)); "internal favoritism is blatant and not able to be brought up" ((in 13 reviews)); "Management will not make you feel good about taking time off and there are multiple blackout dates throughout the year." ((in 11 reviews)); "Long hours, weekend work, and new prospect calls every 30 minutes" ((in 9 reviews))

What are employees saying about ZoomInfo layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ZoomInfo layoffs and their outlook for job security at ZoomInfo in 2026.

What are the top reviewed ZoomInfo locations?

Vancouver , Waltham , Boston , Bethesda , Grand Rapids , Conshohocken , Portland , New York , Philadelphia , San Francisco , Washington , Los Angeles , Atlanta , Seattle , Chicago , Austin , San Diego , Dallas , Denver , Israel , Jersey City , Boise , Salt Lake City , Phoenix , California City , Bellevue , Saint Petersburg , Tampa , Park City , Arlington

ZoomInfo reviews

3.8

72% would recommend to a friend

(2,194 total reviews)

Henry Schuck

77% approve of CEO

64% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,194 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews

4.0

Oct 8, 2025

Good working environment

Sde-iii

Recommend

CEO approval

Business Outlook

Pros

Ample time to work on new things, they don't rush you

Cons

not good management, less upscale opportunities

4.0

Oct 5, 2025

Good place to work

Account manager

Recommend

CEO approval

Business Outlook

Pros

- love working here leadership is brilliant and pay is fair

Cons

- products are moving fast with ai unsure on product market fit moving forward

ZoomInfo Response

8mo

Thank you for your feedback and for being part of our team in London. We're glad to hear you're enjoying the leadership and finding value in your role. Your observation about our AI evolution is spot-on – we're moving quickly and intentionally. Our investment in AI innovation is a strategic differentiator that positions us ahead of the market. As an Account Manager, you're on the front lines helping customers navigate this transformation, and your insights are valuable as we continue to refine and scale. Thanks for contributing to our momentum. - Nadeem Khan, ZoomInfo VP of Account Management

5.0

Oct 3, 2025

ZoomInfo - where careers are made!

Manager

Recommend

CEO approval

Business Outlook

Pros

ZoomInfo is a great company to work for. Not only it has created amazing work environment where you can soar high and advance, but it puts their people first. Amazing company hiring amazing people, where we all can make a difference and our voices are heard. Fantastic benefits packages to choose from. Great pay structure. Open door policies. Promotion opportunities within. Hands on training. In my entire career (prior to ZoomInfo), I've always work for much, much smaller companies, and I feared working in a very big corporate environment. However, while ZoomInfo is a global company, it made me feel like home.

Cons

If I had any cons, it would be at times the last minute business decision, but then again... In any business, when a good opportunity presents its self it would be crazy not to jump on it.

ZoomInfo Response

8mo

Thank you for being part of the ZoomInfo family for over five years, and for sharing such thoughtful feedback. Your perspective on career growth, feeling heard, and making a real difference captures what we strive to create every day. Leaders like you who embrace the pace, seize opportunities, and help others thrive are what make ZoomInfo special. We're grateful for your partnership and excited to continue growing together. Here's to many more years of impact! - Jennifer Creticos, ZoomInfo Chief of Staff

Viewing 211 - 213 of 2,194 Reviews

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ZoomInfo

ZoomInfo reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good working environment

Good place to work

ZoomInfo - where careers are made!

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Jobs at ZoomInfo