Is ZoomInfo a good company to work for?

ZoomInfo has an overall rating of 3.8 out of 5, based on over 2,231 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 74% of employees would recommend working at ZoomInfo to a friend and 67% have a positive outlook for the business. The best reviews about ZoomInfo have been left by employees working as Learning and Development Manager , Director and Sales Manager .

Does ZoomInfo pay their employees well?

According to anonymously submitted Glassdoor reviews, ZoomInfo employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at ZoomInfo. This rating has been stable over the past 12 months.

How satisfied are employees working at ZoomInfo?

74% of ZoomInfo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ZoomInfo 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at ZoomInfo?

Sales Development Representative (SDR) (216) , Account Executive (166) , Account Manager (122) , Software Engineer (54) , Customer Success Manager (46) , Sales Development Representative (44) , Senior Software Engineer (41) , Research Analyst (32) , Manager (25) , Product Manager (25) , Sales (24) , Sales Manager (24) , Customer Success Manager (CSM) (20) , Director (18) , Marketing (17)

What are the pros of working at ZoomInfo according to real employee reviews?

"people are great and fun to work with cutting" ((in 224 reviews)); "Culture is great and they promote from within." ((in 171 reviews)); "There is great leadership in place and extremely rapid growth along with great stability." ((in 121 reviews)); "Great benefits and truly talented teammates." ((in 90 reviews)); "Good pay and my life changed a lot after joining here." ((in 89 reviews))

What are the cons of working at ZoomInfo according to real employee reviews?

"Software has many bugs leading to a ton of customer service work poor management constant changes" ((in 71 reviews)); "Constant layoffs." ((in 38 reviews)); "Long hours, weekend work, and new prospect calls every 30 minutes" ((in 11 reviews)); "There is clear and present favoritism and nepotism within the company, directors/managers are allowed to hire friends and former colleagues from places like Staples and Lionbridge and allow them to report directly to them and are paid far more money than those that worked there way up internally." ((in 10 reviews)); "You will never be allowed to work from home." ((in 9 reviews))

What are employees saying about ZoomInfo layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ZoomInfo layoffs and their outlook for job security at ZoomInfo in 2026.

What ZoomInfo locations have received the highest employee ratings?

San Francisco , Atlanta , Washington , Conshohocken , New York , Portland , Vancouver , Bethesda , Waltham , Philadelphia

ZoomInfo reviews

3.8

74% would recommend to a friend

(2,183 total reviews)

Henry Schuck

79% approve of CEO

67% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Compensation and benefits

3.8

Career opportunities

3.7

Culture & values

3.7

Work/Life balance

3.6

Senior management

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,183 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Dec 9, 2013

Decent Technology, Not so good management, No direction or strategy

Programmer

Recommend

CEO approval

Business Outlook

Pros

Good technology experience. The scale and type of challenge is the only saving grace for working in Zoominfo engineering. Given that, the company is stuck in 2000s. The tech culture and landscape has transformed over the past decade and it seems Zoominfo has no idea of that. The senior management always says that talent is most precious for the company but tries to save pennies and loses engineers every quarter.

Cons

Not family friendly, Low value business, Autocratic CEO, No work from home, no flexible hours. You are expected to be in office at 9 everyday. And this is Waltham where to get there during peak hour you will have to spend average 1.5 hours.

5.0

Oct 27, 2013

A great place to establish your career and take it to the next level. Fun, smart and innovative.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Successful company; Rapid growth - Very smart people - Innovative environment - Excellent benefits - Fun place to work in - Emphasizes team work, everybody helps each other - Lots of room for growth

Cons

This is not a place for just "a job". Very result oriented and demanding. It's a great place to work for if you have the right attitude and personality.

5.0

Sep 4, 2013

Challenging, Interesting Software Development with Great Work/Life Balance

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

ZoomInfo is a great company for software development. ZoomInfo offers challenging work using up to date and interesting technologies. It is a great place to develop new skills and gain experience in some of the "hot" industry technologies. There are a lot of great employees here that are more than willing to share their own knowledge, encourage employee growth, and have fun in the process. ZoomInfo is attempting to tackle some very difficult problems that will push you as a software developer. Additionally, the work/life balance is fantastic and management is very easy to work. A number of the managers at Zoom were previously developers at Zoom, so they have a great understanding of the challenges presented in the work here.

Cons

The challenges presented by the problem space that ZoomInfo is attempting to solve are substantial. This means that as a software developer here, you will be expected to push yourself, work hard, and solve problems. There are plenty of resources here to guide you, but it is an expectation that employees will work hard at problem solving and develop skills over time to tackle issues presented by challenging projects. Also, as a small agile company, Zoom tries to react to changes in the marketplace. As a result, software developers may find themselves facing shifting priorities. This has been improved recently as Zoom appears to be better understanding and focusing on specific, concrete goals.

Viewing 2167 - 2169 of 2,183 Reviews

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Jobs at ZoomInfo

Senior Manager, Product Management

Customer Solutions Analyst II

Principal Software Engineer

Customer Solutions Analyst II

Customer Solutions Analyst II

ZoomInfo

ZoomInfo reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Decent Technology, Not so good management, No direction or strategy

A great place to establish your career and take it to the next level. Fun, smart and innovative.

Challenging, Interesting Software Development with Great Work/Life Balance

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