arrivia reviews

3.5

59% would recommend to a friend

(845 total reviews)
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Mike Nelson

63% approve of CEO

55% positive business outlook

arrivia has an employee rating of 3.5 out of 5 stars, based on 845 company reviews on Glassdoor which indicates that most employees have a good working experience there. The arrivia employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

845 reviews
1.0
Apr 3, 2024
Recommend
CEO approval
Business Outlook

Pros

Salary good but not enough.

Cons

Commission rate is so low. Plus the management specially in Ortigas and Clark constantly gossiping and micromanaging, power tripping. Once they don't like any of the agent they will all drag them out using all the power and positions they have. All the loop holes will be done just to kick out that person they don't like outmost.

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arrivia Response
2y
Thank you for your honest review. We understand your concerns and have acted into these issues: We regularly review compensation, including commission rates, to ensure they remain competitive within the market. We'll take your feedback into consideration during the next review cycle. We're committed to providing ongoing training for managers on effective leadership practices, clear communication, and fostering a positive work environment. This training will emphasize the importance of active listening, respecting employee concerns, and creating a space where employees feel comfortable voicing their opinions. You can always reach out to our ethics hotline anytime or your onsite HR team. We take your feedback seriously, and we're committed to creating a work environment where everyone feels valued and respected. If you'd like to discuss your concerns in more detail, please don't hesitate to contact a member of the HR team directly.
1.0
Apr 3, 2024
Recommend
CEO approval
Business Outlook

Pros

I enjoy working in the travel industry.

Cons

Overworked, underpaid and a poor company culture. Senior leadership is filled with bullies.

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arrivia Response
2y
Thank you for your candid review. We understand your concerns and have already taken action into these issues: We regularly review compensation to ensure arrivia offers competitive pay within the travel industry. We're providing ongoing training for managers on fostering a positive work environment and effective leadership practices. We want to ensure a safe space for employees to report bullying or negative behavior. Employees can always reach out to our third party ethics hotline or our HR team. We appreciate your honesty, and we're committed to creating a positive work environment for everyone at arrivia.
4.0
Mar 25, 2024
Recommend
CEO approval
Business Outlook

Pros

great pay and commission supervisor's get paid night differential and holiday pay

Cons

Due to it's infancy in PH, there are still a lot if policies that needs work Engagement needs work

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arrivia Response
2y
Thank you for your honest review! We appreciate you highlighting the positive aspects of working at arrivia, particularly the great pay and commission structure, and the fact that supervisors receive night differential and holiday pay. These are important factors in creating a competitive compensation package. If you have any specific suggestions on policy improvements or employee engagement ideas, please don't hesitate to share them with your manager or HR.
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Glassdoor has 922 arrivia reviews submitted anonymously by arrivia employees. Read employee reviews and ratings on Glassdoor to decide if arrivia is right for you.