arrivia reviews

3.5

60% would recommend to a friend

(846 total reviews)
avatar

Mike Nelson

64% approve of CEO

55% positive business outlook

arrivia has an employee rating of 3.5 out of 5 stars, based on 846 company reviews on Glassdoor which indicates that most employees have a good working experience there. The arrivia employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

846 reviews
4.0
May 28, 2024

Great pay from HOME!!

Recommend
CEO approval
Business Outlook

Pros

You get what you put in, very good commission structure.

Cons

This role is more appropriate for over achievers, if you do the bare minimum, it will be called out.

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arrivia Response
2y
Thank you for taking the time to leave a review. We are glad to hear you enjoy our compensation plan and recognize that this company is focused on results. Thanks again for taking the time to leave a review.
1.0
Jun 1, 2023
Recommend
CEO approval
Business Outlook

Pros

Somewhat nice office in Scottsdale. Pay is ok.

Cons

Horrible management, especially at the C-level and HR. People constantly get fired for unfair reasons. HR is the most incompetent team you can imagine and they are constantly writing fake positive reviews about the company to attempt to reduce the crazy high turnover and squeeze their way into best employer lists. In reality, they are accomplices of endless injustices. For example, one guy was fired for opening a bathroom door too hard accidentally and hitting a wall but the account manager who lied about agreements and conflicts of interest with her former employer managed to keep her job. All the best employees either leave on their own or get terminated for odd reasons that everyone knows is made up by HR. If the parent company of arrivia had a clue about the endless violations committed by HR, they would be shocked.

1.0
Nov 17, 2022
Recommend
CEO approval
Business Outlook

Pros

Some knowledgeable people, but they are slowly getting pushed out and replaced with outsourcing.

Cons

Big brother initiatives like monitoring employees down to spyware level kind of activity. Not sure why because nothing is being done regarding bad information security violations. In fact, most internal offenders end up getting promoted. The ability to work remote you see mentioned in some of the padded reviews is going away. Good luck competing with every other company that allows full time remote work. Time tracking implemented for salary employees, with no thought or reason put into it. Agile methodologies - trying to track every production support issue as a project - implemented in operations support departments. All of this points to a massive desire for micro-managing, to cover up for upper management shortcomings and ineptitudes. You get charged 50 dollar penalty every paycheck for not having the covid vaccine... even if you are full time remote. And it makes you ineligible to participate in the biometric screening for the healthcare discount.

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arrivia Response
3y
Thank you for expressing your concerns about working for arrivia. Being in the travel industry, during the height of the COVID-19 pandemic we encouraged all employees to get vaccinated as a means of reinvigorating our industry and protecting our workforce. While we believe that individual healthcare decisions are a personal decision, COVID-related healthcare claims for the unvaccinated were a high risk for the Company, and we therefore instituted a surcharge on our medical premiums. Now that the impact of COVID-19 has lessened, we have removed the surcharge for our 2023 healthcare rates, and we remove the vaccine requirement from our wellness program for the 2024 program year. Remaining compliant is important to us in all areas, including in information security and PCI. While we always have opportunities to improve, we have excellent information security, we fix any identified issues as quickly as possible, and we take proactive measures to maintain high standards in this area. Like many organizations of our size, in the current labor market where we’ve been unable to directly hire as many technologists as we needed, we employ a mix of in-house and outsourced IT professionals. As the labor market and our business needs evolve, we are reducing our reliance on outsourced IT labor. Our workforce has been remote or hybrid since March of 2020, with extensive flexibility in work location and hours. Going forward, we will still have a significant portion of our global workforce that is remote or hybrid. As productivity of our people is key to our overall success, we regularly monitor workload and use of company equipment. Our monitoring is done through a variety of common methods including timecards, project trackers, time tracking tools, software, and system/network usage monitoring.
Viewing 103 - 105 of 846 Reviews

Glassdoor has 922 arrivia reviews submitted anonymously by arrivia employees. Read employee reviews and ratings on Glassdoor to decide if arrivia is right for you.