belairdirect reviews

Very poor employee review structure. My manager would tell others not to use their phones, then do precisely that at her own desk. The only 'constructive' feedback I got from my manager was that my average acquisition call length is too high, but they also encourage you to cross sell and quote home and auto in the same call. So for someone like myself who is outstanding at cross selling, the call length is longer, period. Consider the number of quotes per hour not the length of each call. Nobody is very intelligent SO NOBODY KNOWS JACK about the actual operation of the business as a whole, unless you speak to the upper management. For example, the move to go paperless is great for the business and the environment, but when a client asks for all of the convoluted insurance policy wordings, they pretty much can't get it unless they talk to the right agent. Training is very inconsistent across the offices, so there are agents who do not properly document and complete their work, so information is lost along with the clients trust.

Treated as a salary as opposed to a human being. Benefits recently trimmed. Pay does not match workload. Stock option recently changed to prevent employees from taking money out of stock. Subpar management from top to bottom. Team leaders are known to omit facts. Was told my salary increased however manager never advised me that the salary increase fell through.