belairdirect reviews

3.4

58% would recommend to a friend

(422 total reviews)
avatar

Charles Brindamour

68% approve of CEO

74% positive business outlook

belairdirect has an employee rating of 3.4 out of 5 stars, based on 422 company reviews on Glassdoor which indicates that most employees have a good working experience there. The belairdirect employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

422 reviews
5.0
Aug 4, 2021

Career path

Recommend
CEO approval
Business Outlook

Pros

Many career opportunities within Intact. Progressive company, always looking to improve employee engagement, great benefits and work culture.

Cons

I have worked in sales, call quality, underwriting and WFM. I have found in my experience, Inconsistent leadership at management and senior levels, unclear career pathing for positions outside of sales. Busy environment, short staffing within department, often overwhelmed.

avatar
belairdirect Response
4y
Hello, thank you for your review and congratulations on your 10-year milestone within the company. We thank you for your commitment to learning and growing with us. It is our priority to ensure our managers receive ongoing training and learning opportunities to be the best team leader that they can be as they evolve and grow with us. We are always open to ways to better support our employees, including managers, and use your suggestions to continue improving this. We are always growing and are committed to building our teams with dedicated and motivated employees.
1.0
Jun 23, 2021

Good luck chuck

Recommend
CEO approval
Business Outlook

Pros

Pay for level 1 general exam. Virtual training felt supported by trainers.

Cons

Be careful what team you get on. I had a manager who is micro managing and seemed to be all about getting numbers up. I don’t think this person has any personality. Never seen her smile much or show any empathy to anyone. Abrasive replies in the office messenger system. Other 2 managers appear to be nice and caring. Wished I had one of them. Quit job as felt no learning curve allowed. High expectations to meet target first month after training.

avatar
belairdirect Response
5y
Hello, we appreciate you taking the time to share your review and are sorry to hear that this was your experience. Micro management is not part of our culture and it is our priority to provide managers with the training needed in order to support their employees and contribute to their professional development. We also believe it's very important to invest in our employees by giving them the most extensive training possible and the tools they need to feel ready to rise to the challenges of their new job, and we regret to hear that you did not feel prepared to excel in your role. Unfortunately we did not have the opportunity to address these concerns with you and we wish you luck wherever you are now.
2.0
May 3, 2021
Recommend
CEO approval
Business Outlook

Pros

Great coworkers, decent pay, solid training, decent benefits.

Cons

Condescending management, tense environment, have to politely tell people tough luck on a regular basis.

avatar
belairdirect Response
5y
Thank you for your review, we are sorry you didn't feel supported. Our employees' mental health is a priority and we strive to offer our teams resources, tools and flexible working arrangements as well as ongoing training for our managers, in order to foster an environment where everyone is inspired to learn, grow and give their best every day while being respected, valued and heard. We wish we could have worked with you to resolve this and hope you find success in your future endeavours.
Viewing 85 - 87 of 422 Reviews

Glassdoor has 530 belairdirect reviews submitted anonymously by belairdirect employees. Read employee reviews and ratings on Glassdoor to decide if belairdirect is right for you.